SUMMARY

Serves as a member of a Case Management team to provide support and assistance to children and families to aid in the prevention of child abuse and neglect in at-risk families.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Assist Case Managers in maintaining records and program documentation for families receiving services.
• Assist families in efforts to receive training, education or social services such as housing, day care, employment and training, counseling, and/or medical treatment.
• Participate in staffings, court hearing and other team meetings related to the provision of services to children and families.
• Provide assistance in delivery of care management services, including assessment, planning, linking, monitoring, and advocacy, to assist children and families.
• Coordinate necessary transportation for families.
• Assist in supervising children in absence of parents or those awaiting placement.
• Complete all required documentation accurately and timely according to all applicable policies, contract terms, and regulatory requirements.
• Monitor quality of care by contacting families by phone and conducting home visits.
• Provide families with education/information/training in order to enhance their awareness of child abuse and neglect, promote family stability and a healthy family system
• Assist Case Managers in referring children and families to appropriate community services and otherwise assure continuity of care for children and families.
• Treat all children and families with the utmost respect and common courtesy.

EDUCATION and/or EXPERIENCE

High school diploma and 2 years experience in providing social service, child development, family services or working in a childcare setting. An Associates or Bachelors Degree in Social Science or related field may substitute for the required experience.

CERTIFICATES, LICENSES, REGISTRATIONS This position requires the following credentials.

• Maintain a valid drivers license
• Maintain auto insurance according to state requirements

OTHER QUALIFICATIONS This position requires the following additional qualifications.

• Organizational skills
• Communication skills
• Ability to work a flexible work schedule including nights and weekends
• Proficient computer skills including the use of Microsoft operating systems and Office products
• Ability to observe and accurately report the functioning of families