Experienced Veterinary Receptionist

Full Time
Bethel, CT 06801
Posted
Job description

Bethel Veterinary Hospital is a privately owned, small animal practice in beautiful Bethel, Ct. We are seeking a friendly, fast-paced, customer focused receptionist to join our team. We boast a beautiful state of the art facility and great working environment. We are dedicated to provide compassionate care for our patients.

Our services include:

-Wellness care

-Dentistry

-Radiology

-Internal Medicine

-In house laboratory and pharmacy

-Surgery

-Laser Therapy

-Exotic, Pocket Pet and Avian Medicine

We are seeking a receptionist that shares our continued mission of excellence and warmth.

Job duties include (but are not limited to):

-Greet clients and pets upon entering.

-Ensure that the reception area, lobby, and exam rooms are clean and odor free.

-Check that addresses and phone numbers on medical records are current.

-Schedule appointments and surgeries according to hospital policy.

-Answer phone calls in a friendly and professional manner.

-Record all information, including requests and communications by clients and referring veterinary hospitals, doctors and other staff in medical record.

-Call to confirm next day appointments, follow up with hospitalized and surgical patients.

-Properly address the needs of patients with acute symptoms (triage emergencies)

-Fill prescriptions and provide routine instructions.

-Prepare invoices, collect and process payments.

-Explain all invoices in detail to clients.

-End of day/shift balancing of cash and reconciliation of credit.

-Review charts of all discharged patients for completeness.

-Retrieve, update and file patient records. Prepare client consent forms and boarding agreements.

-Act as a client liaison throughout visit-ensure waiting times and kept to a minimum, ensure staff has attended to treatment requests and requests for information.

-Communicate with staff and client to ensure workflow is completed.

-Other duties as assigned.

Some benefits of joining the BVH team include:

-Health insurance

-Employee pet discount

-Paid holidays, paid vacation

-Uniform allowance

-Retirement plan available

Background Check and Drug testing are required

Experience in Veterinary Medicine a must!

Saturday's required (8-1pm)

Work Remotely

  • No

Job Types: Full-time, Part-time

Pay: From $18.00 per hour

Benefits:

  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekend availability

Experience:

  • Veterinary: 1 year (Preferred)

Work Location: One location

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