Job description

Position: Executive Director

Reports to: REGIONAL MANAGER

Summary:

The Executive Director is responsible for managing the day-to-day operation of the community, creating environments where moments of joy, independence, and wellness each and every day. Responsibility includes achieving and maintaining census of the community to capacity, for achieving high resident satisfaction and quality resident care/services, for ensuring compliance with applicable State and Federal requirements, for generating respect in the community for the community, for ensuring smooth operation of the community, and for generating the projected profit for the company.

Duties and Responsibilities:

The Executive Director ensures functional areas required to operate the community are covered at all times. The Executive Director will be expected to work Monday through Friday, 8:00 a.m. to 5:00 p.m. (five eight-hour shifts) and to be otherwise on call.

Other: Willing to work shift assigned, weekends and holidays; ability to work independently with minimum supervision; skills in staff supervision, problem solving, conflict management, and budgeting; other job duties as assigned by Regional Manager.

Specific duties include:

• To create environments where moments of joy, independence, and wellness are the focus each and every day.

• To direct the performance of all staff in the community, including health services, dining services, housekeeping, maintenance, Life Enrichment, administrative staff, and any other ancillary staff.

• To comply with all State and Federal laws and regulations and all company rules and regulations regarding the services of the residents and operation of the community.

• To operate the community in a manner which will ensure company profitability by meeting all community budget and census guidelines as set by the home office.

• To ensure the delivery of quality services and ensure positive resident relations by responding promptly and appropriately to resident needs, requests, concerns, etc.

• To perform all marketing activities including public relations efforts, prospective resident generation, prospective resident follow-up, direct sales, and sales monitoring.

• To perform a community relations function for the community with particular attention to clergy, medical, legal, financial and business communities who would have influence with the senior market.

• To employ, supervise, and evaluate qualified community staff and to direct these employees to ensure the provision of appropriate quality services to residents, operating within the corporation’s personnel (and salary) policies; and in hiring, to thoroughly check employee’s references and evaluate the person according to the job to keep staff turnover at a minimum.

• To contract for any approved contracted service, including the beauty shop, therapy services and other ancillary services as may be required and to direct and evaluate the performance of all service contractors in providing needed services.

• To promote and maintain positive relations with residents and their families, providing the necessary Administrator/resident contact, including, but not limited to, service plans and dining room interaction while addressing resident concerns appropriately.

• To provide resident programs designed to achieve resident satisfaction by providing enrichment in the areas of social interaction, entertainment, arts and crafts, physical exercise, education, religious services, and community involvement.

• To perform any additional job duties as assigned while completing all assigned duties which may change from time to time according to resident needs, staffing levels, working circumstances, and home office directives.

Job Qualifications:

• Must have appropriate professional license (i.e., NHA, RCF, ALF, BH, etc.) for the state in which the community operates and license must be in good standing.

• Must be able to relate to elders in a positive manner.

• Must possess good marketing and public relations skills.

• Must have experience in personnel management.

• Must have an understanding of budgeting, financial record keeping and reporting, appropriate State and Federal regulations, operational systems and procedures and must be able to apply that understanding to ensure the smooth operation of the community.

Other Requirements:

Good communication skills, verbal and written; English language skills adequate to allow communication with residents and staff, and to understand written and verbal instructions. Must have compassion for elders and the frail. Must be self-motivated.

Universal Precautions:

Exposure to blood/body fluids is not likely.

Physical Requirements:

Push, pull, and lift at least 30 pounds. Frequent transporting of residents in wheelchair.

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Madison, WI 53713: Reliably commute or planning to relocate before starting work (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: One location

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