SUMMARY

The Executive Assistant provides high-level administrative support for the executive level by preparing statistical reports, conducting research, organizing special projects, managing information requests, and performing clerical functions as needed.

Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.

• Provides administrative and clerical support for the Clinical Services team as well as other teams supporting clinical services initiatives and strategies.
• Works collaboratively with key support personnel within the organization to meet company objectives, department goals and projects as needed/directed.
• Resolves day-to-day administrative and operational challenges utilizing critical thinking skills and independent decision-making as appropriate to the role.
• Coordinates and maintains meetings, calendars, schedules, conferences, training sessions, special events, travel, invoicing, and expense reports as directed.
• Maintains strict confidentiality of departmental records, sensitive information related to the company, patient and employee information.
• Prepares and assists with creating presentations, charts, graphs, statistical reports, budget tracking/analysis, research and gathering of data, and other special projects as requested.
• Provides follow up and feedback, both written and verbally, regarding project findings and activities to key stakeholders.
• Drafts, generates, and coordinates routine correspondence; production (formatting/copying) and dissemination of documents such as presentations, handouts, training materials, and reports.
• Establishes, maintains, and updates files, databases, records and other documents.
• Responds courteously and professionally to internal and external customers via phone calls, office visits, correspondence etc.
• Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization.
• Participate in team concepts and promote a team effort; perform duties in accordance with company policies and procedures.
• Regular and reliable attendance is required for the job.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Requirements include:

• Associate degree or equivalent work experience. Bachelor's degree preferred.
• Three (3) plus years of experience in administrative support role; prior experience with supporting senior leadership is a plus.
• Ability to thrive in fast-paced, deadline driven work environment.
• Strong organizational and time management skills.
• Excellent customer service skills and ability to communicate effectively, both verbally and in writing.
• Must have proficient computer skills, including advanced knowledge in Microsoft Office (Teams, Word, Excel, Power Point and Outlook); proficiency in USRC applications required within 90 days of hire.
• SharePoint, Smartsheet, RingCentral Meetings & Webinars and First Up experience preferred