Job description
We are looking for an Entry Level Customer Service Representative to be part of our Customer Service Team. As a Customer Service Representative , you will answer customer calls and emails daily and help resolve any questions or issues in a professional, expeditious manner while maintaining a positive, courteous approach to internal and external customers.
Job Type: Full-time
Salary: $850- $1200 per week
Responsibilities:
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Required Experience:
High school diploma, general education degree, or equivalent.Ability to stay calm when customers are stressed or upset.
Experience working with customer support.
Strong written and verbal communication skills.
From: Event Sense Group
Benefits:
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
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