Job description
Job Req ID: 21536
About Supermicro:
Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.
Job Summary:
We have an immediate opening for an Engineering Technician to join our server team. Engineering Technician will become a key support on enabling Multi-node server technology, support validation effort, and manage materials. We are seeking someone with strong technical skills to support product and system server team for product development and customer solution.
- This is a remote position based in NYC area.
Essential Duties and Responsibilities:
Includes the following essential duties and responsibilities (other duties may also be assigned):
- Key support on system validation, customer service, and onsite support
- Perform in-depth evaluation of applications
- Provide feedbacks to engineering teams on how to optimize products
- Able to manage multiple tasks and projects
- Support technical issues to closure by arranging resources and engaging with other engineering team to duplicate and debug
- Serve as third level technical support and provide pre/post-sales support
Qualifications:
- H.S. graduate or GED equivalent, some college is preferred
- Minimum of 1 year of related experience preferred
- Excellent knowledge of server systems, PC systems, and computer architecture
- Strong initiative and ability to work in a self-directed environment
- Demonstrate strong organizational and planning skills
- Demonstrate understanding or how to successfully work in cross-functional organizations
- Ability to lead extended teams and meet deadlines
- Analytical and problem solving skills, strong communication skills (written, verbal, and presentation skills), and ability to negotiate effectively
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