Employee Relations Advisor

Full Time
Remote
Posted
Job description
Additional Locations:
Full Time Remote - Alabama, Full Time Remote - Alabama, Full Time Remote - Arizona, Full Time Remote - Arkansas, Full Time Remote - Florida, Full Time Remote - Georgia, Full Time Remote - Idaho, Full Time Remote - Indiana, Full Time Remote - Iowa, Full Time Remote - Kansas, Full Time Remote - Kentucky, Full Time Remote - Louisiana, Full Time Remote - Maryland, Full Time Remote - Michigan, Full Time Remote - Mississippi, Full Time Remote - Missouri, Full Time Remote - Ohio, Full Time Remote - Oklahoma, Full Time Remote - Pennsylvania, Full Time Remote - South Carolina, Full Time Remote - South Dakota, Full Time Remote - Tennessee, Full Time Remote - Texas, Full Time Remote - Utah, Full Time Remote - Virginia {+ 1 more}
Job Description
In Human Resources at Blue Cross NC, we are committed to putting People First. As the landscape of work changes, this means taking a “Virtual First” approach with our workforce and reimagining how employees experience being “at work”. To that end, Blue Cross NC is rapidly expanding our workforce beyond the borders of North Carolina. Candidates with experience supporting a remote and multi-state workforce are highly preferred.

Our Employee Relations team acts as an objective partner to HR, senior leaders, and key stakeholders within the business to work collaboratively to resolve, counsel and provide effective employee relations solutions.

The Employee Relations Advisor is a trusted advocate to employees at all levels; leading employee centered consultations, reviewing employee and organizational trends, and monitoring laws and regulations. This role is also tasked with creating awareness and educating management and employees on HR policies and procedures.
What You’ll Do
  • Determine and recommend employee relations practices necessary to establish a positive employer-employee relationship and promote a high level of employee engagement.
  • Act as an independent, confidential resource providing clients with analysis of facts, conclusions, and recommendations in response to internal and external employee concerns.
  • Provide guidance, consultation and coaching to management and People Strategic Advising team on sensitive work-related issues including conflict resolution, performance management, interpretation of company policy, culture, and values. Work closely with People Strategic Advising team to deliver recommendation that may include coaching, training, and/or corrective action.
  • Maintain a strategic partnership with Compliance, Legal, People Strategies and management to ensure alignment with Blue Cross NC’s culture.
  • Will navigate a number of different technologies and a significant amount of documentation for record keeping. Maintain a strict standard of confidentiality and empathetic approach in handling company sensitive information, reports, and correspondence.
  • Focus on Blue Cross NC’s efforts to expand beyond the borders of North Carolina by reviewing legislature, notifying departments of any statutory changes to federal or state labor and/or employment laws, and ensuring company-wide compliance.
  • Partner with the Ethics team in conducting internal workplace investigations.
What You Bring
  • Bachelor's degree or advanced degree (where required)
  • 8+ years of experience in related field.
  • In lieu of degree, 10+ years of experience in related field.
Nice to Have
  • 8 years progressive experience in HR, including 3-5 years with employee relations
  • In depth knowledge of employment law practices
  • Prior experience supporting a remote and multi-state workforce are highly preferred
  • Demonstrated ability to establish credibility as a trusted advisor and confidant
  • Experience using a dedicated HR or employee relations case management tool
If you’re ready to make a career out of making a difference, this is the opportunity for you.
We invite you to check out our careers site to see we value diversity and inclusion at all levels of our organization. We have inclusion challenges throughout the year and affinity groups that are an integral part of our culture!

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