When all employees are embraced, respected and heard, we will build a collaborative, equitable, inclusive and anti-racist culture where everyone thrives.

Working Title: Eligibility Specialist
Job Class: State Program Administrator, Technical Specialist
Agency: Human Services Dept

• Who May Apply: Open to all qualified job seekers
• Date Posted: 12/27/2022
• Closing Date: 01/03/2023
• Hiring Agency/Seniority Unit: Human Services Dept / DHS Central Office AFSCME
• Division/Unit: DHS-Central Office / ADSA DS BERT & MMIS ResCenter
• Work Shift: Day Shift
• Work Hours: 8:00am to 4:30pm
• Days of Work: Monday - Friday
• Travel Required: Yes, (<10% for in-person meetings)
• Salary Range: $21.10 - $29.74 / hourly; $44,056 - $62,097 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 207 - Technical/AFSCME
• Work Area: K
• FLSA Status: Nonexempt
• Telework Eligible: Yes
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

Make a difference in the lives of Minnesotans.

The work you’ll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.

• Telework (Within Minnesota or Neighboring States) and Flexible Hours Options Are Available.

The HIV Eligibility Specialist works in collaboration with other HIV Benefits and Eligibility staff, government professionals, and stakeholders to review program applications—and all Ryan White applications for Centralized Eligibility. They serve as the subject matter expert for the team on eligibility, enrollment, and related procedures and provide lead work direction to Eligibility Navigators. Additionally, this position supports the development, review, editing, and implementation of Program HH eligibility and enrollment policies and procedures. Finally, this position supports other areas in HIV/AIDS operations, program development, and enrollment, as well as integration with the Disability Services Division.

Responsibilities include, but are not limited to:

• Use electronic records and applications and documents submitted by applicants and program enrollees to perform Program HH eligibility and enrollment;
• Be an active participant and initiator in supporting the development and implementation of Minnesota’s HIV (Program HH) benefits and eligibility policies and procedures;
• Communicate eligibility determinations and program rules to applicants/enrollees as well as associated providers including community case managers and benefit counselors;
• Actively prepare for and participate in stakeholder, community meetings, or HIV-related groups;
• Actively assist in Program HH quality improvement processes.

Minimum Qualifications

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

Two (2) years of experience providing administrative support determining eligibility for community-based health care programs.

Experience must clearly demonstrate:

• Customer services skills to interact with stakeholders for eligibility and communicate program policies and procedures effectively in-person and via email;
• Knowledge of HIV-related basics, Program HH policy and procedures, and general HIV information;
• Computer skills with the ability to navigate multiple screens and databases;
• Experience entering data into online database for electronic records, MMIS,MAXIS, and CRM systems;
• Experience working in a fully electronic system for managing client information for benefits eligibility determination;
• Experience reviewing income, taxes, and medical information as it relates to program eligibility and have a understanding of Minnesota insurance landscape;
• Understanding of Health Insurance Portability and Accountability Act (HIPAA) compliance standards.

Preferred Qualifications

• Variety of experiences working effectively with people from backgrounds and cultures different than your own;
• Experience implementing and maintaining consistent, accurate policy and procedures in determining program eligibility;
• Analytical ability to review policies and procedures for barriers, gaps, or enhancements;
• Experience entering data into CareWare System;
• Lived experience with HIV, in a community more often impacted by HIV or experience working with communities most impacted by HIV.

Additional Requirements

• Minnesota Department of Human Services (DHS) criminal background check will be conducted on all finalists for this position. Finalists must pass the DHS background check.
• Employee reference checks will be conducted on all finalists. This may include a review of documentation related to job performance. It also includes contact with the applicant's former employer(s).

How to Apply

Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the job information line at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.

If you have questions about the position, contact Asneth Omare at Asneth.N.Omare@state.mn.us .

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID# 61190, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Dennis Stevenson at dennis.b.stevenson@state.mn.us.

If you are an individual with a disability and need an ADA accommodation for an interview, you may contact the Department of Human Services’ ADA Coordinator at 651-431-4945 or DHS_ADA@state.mn.us for assistance.

About Human Services Dept

WE MAKE A DIFFERENCE! The Minnesota Department of Human Services impacts the lives of 1.7 million people every year, helping them meet their basic needs so they can achieve their highest potential.

Why Work for Us

Our differences make us stronger and leveraging them helps us create a workforce where everyone can thrive. The State of Minnesota is an equal opportunity employer. We are committed to embedding diversity, equity, inclusion, and accessibility at our workplace. We do this by developing strong leaders and advocates, increasing cultural competence and understanding among all employees, and removing institutional barriers and attitudes that prevent employees from advancing as far as their talents will take them. We prohibit discrimination and harassment of any kind based on race, color, creed, religion, national origin, sex (including pregnancy, childbirth and related medical conditions), marital status, familial status, receipt of public assistance, membership or activity in a local human rights commission, disability, genetic information, sexual orientation, gender expression, gender identity, or age.

Diverse Workforce

We are committed to continually developing a workforce that reflects the diversity of our state and the populations we serve. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve the people of Minnesota.

A recent engagement survey of State of Minnesota employees found:

• 95% of employees understand how their work helps achieve their agency’s mission
• 91% of employees feel trusted to do their jobs
• 88% of employees feel equipped to look at situations from other cultural perspectives when doing their job
• 87% of employees report flexibility in their work schedule

Comprehensive Benefits

Our benefits aim to balance four key elements that make life and work meaningful: health and wellness, financial well-being, professional development, and work/life harmony. As an employee, your benefits may include:

• Public pension plan
• Training and professional development
• Paid vacation and sick leave
• 12 paid holidays each year
• Paid parental leave
• Low-cost medical and dental coverage
• Prescription drug coverage
• Vision coverage
• Wellness programs and resources
• Employer paid life insurance
• Short-term and long-term disability
• Health care spending and savings accounts
• Dependent care spending account
• Tax-deferred compensation
• Employee Assistance Program (EAP)
• Tuition reimbursement
• Federal Public Service Student Loan Forgiveness Program

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. The State of Minnesota recognizes that a diverse workforce is essential and strongly encourages qualified women, minorities, individuals with disabilities, and veterans to apply.

We will make reasonable accommodations to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us and indicate what assistance is needed.