Job description

JOB SUMMARY

Implement a successful solicitation strategy to targeted guests in order to meet and/or exceed revenue goals. Monitor all contractual agreements pertaining to guest room blocks, meeting space, food and beverage and special concessions. Effectively communicate to all hotel departments the information necessary to successfully execute the group’s needs while maintaining a good client relationship.

ESSENTIAL FUNCTIONS

· Achieve and exceed budgeted room nights and revenue goals annually.

· Analyze and estimate total value of each piece of business and negotiate best situation for achieving optimum revenue for the hotel while ensuring excellent customer service.

· Utilize the marketing plan in order to uncover new and potential business.

· Ensure accuracy for forecasting of revenues with most updated information.

· Recruit, direct, manage, train and counsel sales and events staff.

· Assist Sales/Catering/Convention services in obtaining necessary customer information and closing business, as requested.

· Review sales contracts as well as other important information, i.e., room block, cut‑off date, special concessions and attrition clauses. Client must be notified at cut-off date or prior to any estimated attrition charges that will apply.

· Maintain strong client relations and ensure that convention specifications are communicated and executed for a successful meeting experience for the meeting planner and attendees.

· Participate in site visits and plan meetings for upcoming groups.

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SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:

· Professionally represent the hotel in community and industry organizations and events.

· Participate as team player with other key executive members.

· Provide constructive feedback to all departments and to hotel sales and marketing staff.

· Be a leader and role model to all employees.

· Additional duties as necessary and assigned.

SPECIFIC JOB KNOWLEDGE, SKILLS, AND ABILITIES

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:

· Requires 5 or more years of Director of Sales & Marketing Experience.

· Must be able to speak, read, write and understand the primary language(s) used in the workplace.

· Must be able to read and write to facilitate the communication process.

· Requires good communication skills, both verbal and written.

· Most tasks are performed in a team environment with the employee acting as a team leader. There is minimal direct supervision.

· Must possess basic computational ability.

· Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel and Delphi.

· Knowledge of computer accounting programs, math skills as well as budgetary analysis capabilities required.

· Extensive knowledge of sales skills.

· Ability to assess/evaluate employees’ performance fairly.

· Extensive knowledge of revenue management.

· Ability to recruit, supervise, train and motivate multiple levels of managers.

· Knowledge of hotel and competitive market.

· Ability to analyze data and establish appropriate action plans.

AVAILABILITY

This company operates seven days a week, 24 hours a day. Generally, the position works Monday through Friday with hours varied based on business demand. At times it may be necessary to move you from your accustomed work day, to include Saturdays and Sundays, or time of work if business or task assignments demand. In addition, it should be understood that business needs determines the amount of hours that you work.

Job Type: Full-time

Pay: $95,000.00 - $105,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Work Location: In person

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