Director of Education & Training

REPORTS TO: Vice President of External Affairs/CDO, with the Chief People Officer

STATUS: Exempt/Salaried

ABOUT PPTNM

Planned Parenthood of Tennessee and North Mississippi is one of Tennessee's oldest and largest private, non-profit health care agencies. For over 75 years, PPTNM has remained committed to providing high-quality, affordable reproductive services and education throughout Tennessee, north Mississippi, and parts of Arkansas and Kentucky. We have four health center locations in Tennessee: Memphis, Nashville and Knoxville.

Our mission is to improve health and well-being by providing high-quality, nonjudgmental sexual health care, honest and accurate sexuality education, and reproductive health and rights advocacy.

COVID VACCINATION REQUIREMENT FOR CANDIDATES SEEKING EMPLOYMENT:

PPTNM, as both a healthcare provider and a participant of Medicare/Medicaid, is subject to certain laws, regulations and orders requiring its workforce to be fully vaccinated against COVID-19 and its variants. PPTNM has therefore implemented a requirement that all employees be fully vaccinated. Candidates seeking employment with PPTNM will be required to: (1) be fully vaccinated against COVID-19 and its variants by their start date. Reasonable accommodations will be considered on a case-by-case basis for exemptions to this requirement in accordance with applicable law, and (2) submit proof of vaccination by their start date as a condition of employment with PPTNM.

JOB SUMMARY

The Director of Education & Training is a seasoned educator who manages all education and training activities of PPTNM. Under the direction of the Vice President of External Affairs and in close consultation with the Chief People Officer, the Director will design, develop, deliver, and evaluate educational programs for youth and adults in the PPTNM service area, as well as for PPTNM staff and partner agencies. In this dual capacity, the Director will work with community leaders to create learning experiences that reduce cultural and communication barriers to accessing comprehensive sexuality education services and reproductive health services. This pivotal role must cultivate and maintain productive relationships with partner agencies and youth-serving organizations to create learning opportunities that advance PPTNM organizational priorities. As the strategic driver of internal education initiatives, the Director will collaborate with PPTNM leadership to facilitate new hire orientation, technical training, and professional development in person and on virtual platforms.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Supervises, guides, trains, and motivates Education Department staff.

• Responsible for setting annual and long-term education and training goals and strategies, in collaboration with senior leadership.

• Assess the education and training needs of PPTNM staff, as well as those of external community professionals; identify gaps between current and desired outcomes; develop programs and materials to meet those needs and implement training and education, as appropriate.

• Plans, creates and executes internal training calendar, including new hire, refresher, technical, new process, and systems trainings.

• Manages the creation and maintenance of culturally and linguistically appropriate comprehensive sexuality education and training curricula, education and training materials, equipment, and teaching tools. Tailors program content and delivery, when necessary, to the objectives of the department/organization and needs of the program participants, being sure to center those most marginalized.

• Works with contacts in the community to expand opportunities for outreach education and training. Serves on Education-specific community boards and committees, and represents PPTNM on community task forces, collaborative groups, and coalitions.

• Monitors the departmental budgets and the day-to-day operations of the Education team.

• Manages the Learning Management System and other program records in accordance with affiliate, grant, and departmental needs. Produces monthly reports on program activities, accomplishments and challenges, including program statistics, evaluation, and demographic data.

• Collaborate with the Advocacy team on local and statewide policy initiatives which support comprehensive sexual and reproductive health education.

• Assists Development staff with concepts and preparation of grants in support of PPTNM’s education mission.

• Perform other duties as assigned.

  
  

KNOWLEDGE, SKILLS, AND ABILITIES FOR THIS POSITION:

• Communication: Speaks and presents effectively in individual or group situations, including appropriate nonverbal communication. Expresses ideas in a clear, thorough and concise manner. Actively listens to what others say poses effective questioning and facilitation techniques to influence learners with self-awareness, self-discovery, and learning. Ability to rapidly learn important organizational principles and tie those to the content being delivered. Writes using good grammatical form and appropriate style. Ability to read, analyze, and interpret professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret a variety of instructions and deal with several abstract and concrete variables. Ability to work with mathematical concepts such as probability and statistical inference and apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

• Building Relationships: Cultural sensitivity and ability to understand and relate to people of all ages, socioeconomic, racial and ethnic backgrounds, gender identities, sexual orientation, and gender presentation. Effective leadership capabilities; able to mentor and coach team in area of responsibility and the achievement of organization goals; shows genuine interest in others’ needs and opinions; establishes rapport; earns the confidence and trust of others; demonstrates consistency between words and actions; delivers on commitments.

• Technical Skills: Knowledge of standard instruction and curriculum development practices and processes including Understanding By Design (UBD) lesson-planning framework, competency-based learning, and Learning Management Systems (LMS). Advanced mastery of in-person and remote-delivery training tools such as PowerPoint, Prezi, GoToMeeting, GoogleMeet, Zoom, SharePoint, and/or other similar learning development and delivery tools, as well as other Microsoft Office and Google products.

• Work Management: Ability to think strategically and achieve organization’s goals relating to position. Effectively manages time as a resource and meets deadlines; establishes realistic priorities; schedules own time and activities effectively; gives balanced focus and attention to appropriate long- and short-term priorities. Develops action plans and budgets; leverages technology; anticipates obstacles; establishes check points and monitors progress. Ability to take decisive action.

• Integrity: Must be discreet and safeguard confidential information; can be relied on to act ethically; ability to provide oversight of compliance and regulatory requirements pertaining to position.

• Creativity or Innovation: Demonstrates the ability to generate novel and valuable ideas and to use the ideas to develop new or improved processes, methods or systems.

• Adaptability or Flexibility: Must be able to work flexible hours including evenings and weekends and travel within and outside organization region as job dictates. Responds with flexibility to shifting priorities and changing work situations; recovers quickly from problems and setbacks; develops new skills to remain competitive. Adapts easily to change, sees the merits of differing positions, and adapts own positions and strategies in response to new information or changes to a situation.

• Coping with Demands of the Position: Uses effective problem solving while working under pressure, high volume of work demands and/or time demands; meets deadlines.

• Celebrates and exemplifies the core values of our organization: We tend to the team; we respect and honor all people; we jump in; we try and we learn; we care for our business; we return to our mission.

  
  

JOB REQUIREMENTS:

EDUCATION: Bachelor’s degree, or higher, in Education, Learning/Organizational Development, Training/Instructional Design, Communications, or related field required OR additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis or related area preferred.

EXPERIENCE: 5-7 years of direct work experience managing staff, facilitating classroom and virtual training (train-the-trainer and end-user), as well as content creation and design. Sexual and/or reproductive health experience preferred.

COMPENSATION/BENEFITS PROGRAM:

• Competitive base salary commensurate with experience
• 100% Employer paid Medical, Dental, Basic Life/AD&D, STD, LTD (Employee Only Coverage)
• Voluntary Vision, “Buy-Up” options on Basic Life, Spouse, & Dependent
• 401(k) plan with matching opportunity
• Plum Benefits & Pet Insurance
• Starting PTO of 15 vacation days within first year (pro-rated based on start date), 2 Floating Holidays and 10 Paid Holidays

This job description is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with this position. While intended to be an accurate reflection of the current job, management reserves the right to review and change this description as needed to maintain business goals and accomplishments. Job descriptions are reviewed periodically. This job description is not a contract.

NON-DISCRIMINATION STATEMENT/ACKNOWLEDGEMENT:

Planned Parenthood of Tennessee and North Mississippi does not discriminate on the basis of race, color, religion, sex, sexual orientation, national origin, age, marital status, veteran status, citizenship, disability, atypical hereditary cellular blood trait, genetic predisposition or carrier status or any other characteristic protected by applicable law. PPTNM will make reasonable accommodations in compliance with Section 504 of the Rehabilitation Act of 1973; the

Employees are expected to perform duties as assigned and directed by management.

E-VERIFY PARTICIPATION:

PPTNM participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S.