• Provide responsive, high-quality service to retirement system members, representatives of employer agencies and members of the public by providing accurate, complete and up-to-date information in a courteous, efficient and timely manner.
• Ensure that the County Employees Retirement Law of 1937, Federal and State statutes and OCERS' policies are followed in the administration of the benefit programs.
• Responsible for the overall development, training and evaluation of staff.
• Participate in hiring decisions, disciplinary actions, performance evaluations and other personnel activities.
• Manages the Disability staff by planning coordinating, prioritizing, and monitoring staff activities.
• Monitor staff work activities to ensure safe and efficient work practices, quality and accuracy.
• Develop schedules and methods for performing division assignments.
• Responsible for performing other specialized duties related to the overall management of the disability division.

• Manage and develop their talent
• Represent Senior Executives when needed
• Participate in vetting and onboarding new staff
• Manage business plan initiatives with a plan for achievement
• Maintain a high level of oral and written communication
• Act as a model for OCERS culture
• Maintain a high level of accountability
• Focus on the strategy and long-term goals of the organization
• Have foresight on future challenges and develop a plan for how to face them
• Have clear expectations on personal career development

MINIMUM QUALIFICATIONS
Minimum qualifications required for entry into the classification.

Education and/or Experience
A Bachelor’s Degree in Public or Business Administration, Accounting, Human Resources Management, or a closely related field.

Four years of progressively responsible professional experience involving the development and coordination of public retirement benefit programs, workers compensation system benefits, insurance/personal injury adjudication, including a minimum of one (1) year must have been in a management or supervisory capacity with responsibility for supervision of subordinate professional staff, including performance goal setting and management.

• A valid California Class C driver's license or the ability to arrange necessary and timely transportation for field travel;
• The successful candidate may be required to use personal vehicle
• A complete background investigation is required, including a fingerprint check through Live Scan. A felony or misdemeanor conviction may be cause for disqualification

• The County Employees Retirement Law 1937 Act (CERL) and current regulations and statutes as it relates to disability and service retirements, divorce and death benefits.
• County policies and procedures including, hiring, grievance and disciplinary procedures.
• Supervision and training principles, practices and techniques.
• Defined benefit retirement plans and other types of pension plans.
• Telephone, office, and online etiquette.
• Customer service objectives and strategies.
• Basic techniques for report writing.
• Methods and techniques of supervision, training and motivation.
• Methods and techniques for record keeping.
• Computer applications and hardware related to the performance of the essential functions of the job

Skills/Ability to:

• Establish and maintain professional relationships with retirement system members, Employers, OCERS staff, officials and the public.
• Communicate effectively in English both orally and in writing with a variety of individuals representing diverse cultures and backgrounds.
• Maintain a professional demeanor in volatile situations; which require a high degree of sensitivity, tact and diplomacy.
• Manage, coordinate and plan the day-to-day operations of OCERS Disability division.
• Understand and interpret laws, policies and ordinances.
• Calculate and prepare statistical data and reports for the Board.
• Plan, organize, manage, and evaluate the work of assigned staff
• Perform job functions independently and in an ethical and objective manner.
• Exercise appropriate judgment in answering questions and releasing information.
• Demonstrate strict confidentiality, professionalism, integrity and compliance with applicable laws and regulations at all times.
• Use standard office equipment such as: computer, printer, scanner, fax machine, photocopier.

• Speak and hear well enough to communicate clearly and understandably in person, over the telephone, and in small groups
• Manual dexterity sufficient to use hands, arms, and shoulders repetitively to operate a telephone, keyboard, write and use a calculator
• Mental stamina to interact professionally with members of the Board of Retirement, Employers, staff, and retirement system members
• Vision sufficient to read fine print and a computer monitor
• Independent body mobility, agility, and stamina to stand, walk, stoop, bend, and twist, to access a standard office environment
• Ability to sit for prolonged periods of time
• Body strength sufficient to lift up to 15 pounds and carry files

• The primary work place is in an office environment, working with standard office equipment
• Peripheral office equipment generates a quiet to moderate noise level

Only on-line applications with the completed supplemental questionnaire will be accepted.

E-mail is the primary form of notification during the recruitment process. Please ensure your correct e-mail address is on your application and only use one e-mail account.

Your application should highlight all of the areas in which you have developed expertise, matching your professional experience with the specific qualifications listed above.

It is recommended that you record or print your confirmation page, as this verifies receipt of your on-line application.

You may apply on-line at the OCERS website: www.ocers.org

For specific information pertaining to this recruitment, please contact Melissa Wozniuk at (714) 569- 4849 or email mwozniuk@ocers.org. Do not submit resumes to this email address as they will not be considered in lieu of the required application process.

Administrative Management *
In addition to the County's standard suite of benefits - such as a variety of health plan options, sick and vacation time and paid holidays - we also offer an excellent array of benefits such as:

• Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits.
  http://www.ocers.org/active-member-information.
• Paid Leave: Twelve holidays per year plus sick and vacation time
• Health & Dependent Care Reimbursement Accounts
• Dental Insurance: County pays 100% of employee and dependent premiums
• Paid Life Insurance: $100,000 life insurance policy
• Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy
• Paid Short & Long Term Disability insurance programs
• 457 Defined Contribution Program

• Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans.