Essential Functions

• 
  Lead the daily engagement and outreach functions of the office, in close collaboration with the CIO and communications/engagement team, and within the context of the office’s strategic framework and priorities.
• Articulate and formulate messaging to convey benefits of alignment, collaboration, and partnership with City of Detroit’s digital innovations and technologies.
• Engage/inform/activate residents, leveraging office programs and partner networks as primary channels.
• Ensure consistent articulation of the office mission and narrative across engagement activities.
• Develop a digital equity and inclusion plan that ensures access to high-speed internet, access to devices, and digital literacy content for all residents.
• Ascertain digital equity needs across Detroit neighborhoods – inclusive of schools, home, and work areas.
• Manage the creation and execution of an overall strategy and plan for community outreach and engagement.
• Inform and lead the implementation of an outreach and engagement sub-strategy to focus, strengthen and maximize impact.
• Design and implement evaluation tools to measure and gauge impact, adoption, and benefits of programs.
• Monitor the success of engagement strategies and course correct as needed.
• Monitor digital literacy amongst residents, across digital tools and programs.
• Regularly analyze the local landscape to identify opportunities to collaborate with and support others.
• In coordination with the CIO, partners across City’s Departments and Divisions to address digital equity gaps across initiatives and services.
• Identify and cultivate strategic partnerships to ensure key successes in the office’s engagement efforts.
• Represent the office in community initiatives and at events that support our office’s goals/strategies.
• Foster relationships with community residents, local nonprofit organizations, business leaders, philanthropic organizations and other stakeholders through networking and collaboration.
• Coordinate and execute key community engagement events for the office.
• Assist in grant writing and reporting.
• Build knowledge of Detroit’s neighborhoods and the experiences of its residents to continuously inform our work and ensure initiatives are community-focused and responsive.

Bachelors Degree in Information Technology or related field.

Equivalent combinations of education and experience may be substituted to meet the education and experience requirements of this position.

• 4-6 years of progressive experience in a community organizing, campaign organizing and/or other form of constituent-building role (small- and/or large-scale).
• Strong analytical writing skills and oral communication skills; fluent in articulating, conveying message and narratives across printed, electronic, and social media.
• Strong interpersonal skills.
• Ability to build authentic relationships with racially, socio-economically and gender diverse communities.
• Ability to effectively work with people from diverse backgrounds, including age, race, ethnicity, gender identity and lived experiences.
• Understanding of the concepts of institutional and structural racism and bias, and a commitment to equity and inclusion.
• Ability to successfully navigate challenging conversations among diverse groups and build consensus.
• High level of professionalism and collaborative spirit.
• Ability to excel in time-pressured and high-energy environments.
• Ability to work a flexible schedule, to include evenings and weekends, in order to meet the needs of residents, and to be present at community functions.

• Be able to meet tight deadlines.
• Be able to manage multiple tasks simultaneously and well.
• Be driven by a sense of urgency and able to get in front of challenges by being timely, strategic, and optimal for the needs at hand.
• Be able to adapt to competing and shifting priorities.
• Bring high energy, initiative, imagination and creativity to the work.
• Communicate openly and frequently with the team and proactively share ideas and ask questions.
• Be passionate about the potential and future of Detroit and all our residents, and believe in the office’s mission and work.

Evaluation Plan

• Interview: 70%
• Evaluation of Training, Experience & Personal Qualifications: 30%
• Total of Interview and Evaluation T.E.P: 100%

• Veteran Points: 0 – 15 points
• Detroit Residency Credit: 15 points