Job description
Job #
039736
Department Code
21605-2105
Department
WAER-FM Radio
Job Title
Director of Membership Development WAER
Location
Syracuse, NY
Pay Range
Commensurate with Experience
Staff Level
S5
FLSA Status
Exempt
Hours
Standard University business hours
8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)
8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)
Hours may vary based on operational needs.
Job Type
Full-time
Campus
Syracuse, NY
Unionized Position Code
Not Applicable
Job Description
WAER seeks a development professional to lead annual, individual and major gift programs, along with planned giving and grant acquisitions for WAER Public Media. The station is licensed to Syracuse University and is part of the S.I. Newhouse School of Public Communications. The Director of Membership Development will work jointly with the Newhouse School’s Office of Development & Alumni Engagement, and WAER development staff to manage: day-to-day fundraising activities; on-air member drives; major donor acquisition and engagement; alumni support and engagement; planned giving; and grant writing efforts. The Membership Director also leads communications with donors and members through digital and social media, as well as personal engagements and events.
The successful development professional serves as liaison with Syracuse University and Newhouse Communications development offices.
The successful development professional serves as liaison with Syracuse University and Newhouse Communications development offices.
Qualifications
- Bachelor’s degree in business, communications or related field;
- A minimum of 3 years of successful management and fundraising experience in higher education and/or sales, public relations or communications preferred;
- Prior experience with fundraising, donor, or customer relations management software (CITRUS CRM a plus);
- Event creation and management experience
- Familiarity with design software such as Canva, Adobe Creative Suite or similar;
- Facility with social media platforms, creating messages, posting and scheduling, maximizing engagement;
- Experience with email generator programs;
- Supervisory experience and working with students a plus.
Job Specific Qualifications
- Successful candidate will have prior fundraising and membership experience, knowledge of customer relationship management (CRM) software, skills with email generator programs.
- These will allow for success in engagement with audience and alumni to provide funding support for WAER’s ongoing missions of engaging the Central New York Community and providing professional development opportunities to students.
- The Membership Development Director will also have communication skills, donor-relations experience, including social media platform experience, design skills for various communications strategies.
- These skills will help manage the communications, marketing and engagement portion of the job, which helps cultivate community and alumni donors.
- Other valuable skills include: grant research and writing; budgeting and goals assessment; interpersonal communications abilities; ability to work successfully in a team; attention to detail; ability to work on multiple tasks and observe a variety of deadlines for projects & responsibilities.
Responsibilities
- Membership development and management. Develop, implement and revise strategies to identify, acquire, retain, manage and steward donors. This includes all on-air campaigns; mail and email solicitations, segmentation and acquisitions consistent with current and emerging public media best practices; major gift development identification, solicitation, and cultivation of new and existing donors with capacity of $1000 – $5000+; donor relations strategies to manage and deepen engagement; planning and execution of events to engage listeners, donors and alumni; management of database and communications systems for membership; development of goals and budgets for department, as well as analysis to maximize impact and increase revenue. Report results of all gifts/solicitation efforts in the CITRUS/CRM database including meaningful interactions ensuring the accuracy of all entries.
- Marketing and Communications. Develop and implement newsletters, email, social media, and other engagement activities for listener, member, alumni and other audiences; Collaborate with content team on social media promotion and marketing of WAER content; help design and develop materials for digital promotion of WAER content, activities, events, personalities, missions.
- Alumni fundraising & engagement. Responsible for communicating to and engaging with WAER’s extensive alumni network by: preparing alumni newsletters; creating and executing alumni fundraising appeals; working in collaboration with Newhouse School’s Office of Development & Alumni Engagement on alumni fundraising strategies; managing WAER Hall of Fame selection and events.
- Grant writing. Responsible for identifying and applying for external grants that support WAER content and education efforts, as well as digital and broadcast equipment upgrades and special initiatives; Work with Newhouse School’s Office of Development & Alumni Engagement and other WAER station staff on researching and applying for such grant opportunities.
- The Membership Marketing Director is a part of the WAER management staff, expected to participate in strategic planning for content, community engagement, student participation and other goals and initiatives.
Physical Requirements
Tools/Equipment
Application Instructions
In addition to completing an online application, please attach a resume and cover letter.
About Syracuse University
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and nearly 150 years of history, Syracuse University offers a quintessential college experience.
The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors and 100 minors offered through 13 schools and colleges; nearly 15,000 undergraduates and 5,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit www.syracuse.edu.
The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors and 100 minors offered through 13 schools and colleges; nearly 15,000 undergraduates and 5,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit www.syracuse.edu.
About the Syracuse area
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
EEO Statement
Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.
Commitment to Supporting and Hiring Veterans
Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.
Commitment to a Diverse and Inclusive Campus Community
Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.
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