Job description
Customer Service Specialist - We offer competitive pay, a fun atmosphere and an excellent work-life balance.
Do you want to work for a family-oriented company that offers fun and delicious products, while rewarding employees for hitting goals with bonuses? We are a wholesale company based in Henrietta, NY that offers its employees 401K with company match and discretionary profit share, PTO, Health Insurance among other benefits. The current employee for this position has received a promotion and we need to hire a replacement for this position.
The Company: Allen Associates Inc. is a family-owned company that started in 1945 and puts an emphasis on family and is known for the great care we take with customers and employees alike. Please visit our website to learn more about us, www.allenprograms.com. We believe in turning ordinary into EXTRAordinary with each interaction.
- We offer 401K with company match, discretionary profit sharing, health and dental insurance, life insurance, long and short-term disability, PTO, Aflac.
- We also have company breakfast/lunch for hitting budget, bonuses for exceeding sales goals, family picnic, Christmas party and we get out early on Friday’s.
The Position: We’re looking for an experienced customer service specialist. This person will work closely with our sales reps and customer support manager to collect, enter, and process concession orders. This position plays an integral role in building customer relationships.
Requirements:
- Minimum 2 years of related experience with order entry and invoicing
- Proficient Microsoft Office skills including Excel, Word and Outlook
- High regard for accuracy and attention to detail
- Ability to multi-task and work under pressure
- Ability to build and maintain good relationships with customers and co-workers
Responsibilities:
- Process sales orders and invoices
- Contact existing customers for orders and upselling opportunities
- Answer inbound calls from internal and external customers
- Open and maintain customer accounts
- Track and maintain serialized equipment
- Assist Service Department with scheduling equipment installations
Why Should You Apply?
- On the job training
- Family-oriented business
- Great Benefits
- Free coffee every day all day
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Profit sharing
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: One location
jjbodyshop.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, jjbodyshop.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, jjbodyshop.com is the ideal place to find your next job.