Job description

**Applicants must have 1-2 years of Customer Service Representative Experience **

National Medical Products, Inc is seeking a Customer Service Sales Representative who is a team-oriented and enthusiastic professional to join our team. Customer Service Representative position is one of high impact and has the potential to grow. If you are looking to make a difference in the lives of others, introduce people to new and exciting technology while learning a great deal and making a name for yourself and your company, this is the place to be! You will be working to deliver compelling product presentations, identify customer needs, and educate customers on the benefits of using the product. You should be comfortable working in a calm, quiet office environment with a small team.

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Customer Service Representative Job Responsibilities:

· Work with hospital accounts from beginning to end of the product approval process and sales cycle.

· Make inbound/outbound calls and emails to prospective and existing clients.

· Demonstrate benefits and how the product works through live webinars to key decision-makers.

· Conduct in-person training and provide step by step, hands-on training to all end users.

· Identify areas for an opportunity such as expansion into other areas and finding new champions.

· Establish and build long-lasting client relationships.

· Must be willing and able to travel to provide support and product training as needed.

Relevant Work Experience:

· 1 – 2 years of Customer Service Representative experience required.

· Associates or Bachelor's degree in business, marketing, hospitality, or related field.

· Excellent communication, interpersonal, and organizational skills.

· Ability to wear multiple hats. Must be a go-getter!

· Proven history of strong work ethic, success, and longevity in prior work environments.

· Proficiency in MS Outlook, Excel, Word, and PowerPoint. Salesforce CRM experience preferred.

Job Type: Full-time

Pay: Up to $48,000.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Ability to commute/relocate:

• Irvine, CA 92618: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 2 years (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person

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