Customer Service Analyst

Full Time
Richmond, VA
$18 - $21 an hour
Posted Just posted
Job description

Job Title: Customer Service Account Analyst
Job Location: Richmond, VA
Job Duration: 12 Months

  • What are the top (at least 3 if possible) “must have” skill sets (technical/functional) which are required?

1. Critical thinking/Analytical

2. Strong Written and Oral communication

3. Microsoft Office Suite

  • What are the top “nice to have” skill sets?

1. SAP and/or Routing Dispatch capabilities

2. Call Center Experience

  • What soft skill requirements do you have (team fit and personality requirements)?

1. Positive Attitude2. Adaptability3. Effective Team Player along with ability to work independently4. Good Communication/Listening skills

  • What education and certifications/licensures are required? HS diploma or GED equivalent

Job Type: Contract

Salary: $18.00 - $21.00 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Vision insurance

Shift:

  • 8 hour shift
  • Day shift

Weekly day range:

  • Monday to Friday

Work setting:

  • In-person

Ability to commute/relocate:

  • Richmond, VA: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • customer interactions: 1 year (Required)
  • customer-centric: 1 year (Required)

Work Location: One location

Speak with the employer
+91 09542711115

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