Job description
Within the spirit of "Making People's Dreams Come True", this position is responsible for guaranteeing the safety of the public during nightly entertainment and special events taking place at Spanish Springs Town Square, Lake Sumter Landing, or Brownwood Paddock Square. The Crowd Control Associate also assists in event setup and breakdown while providing a welcoming, friendly atmosphere and upholding a safe, hospitable environment. This position is also responsible for delivering Raving Fans customer service to both internal and external customers.
Essential Duties and Responsibilities:
- Oversee and maintain crowd control during nightly entertainment to ensure the safety of event attendees and staff.
- Assist in set-up and breakdown of special events.
- Create a welcoming and friendly environment to all guests entering the facility and assist in providing The Villages Entertainment event information.
- Ensure the safety of the public, assist emergency personnel in emergency situations with traffic and crowd control.
- Identify and report hazards to the proper channel.
- Must be flexible with hours, be self-motivated, and be willing to work outdoors.
- Must be able to work nights, weekends and holidays as business needs require.
- Must complete crowd control management training within 60 days.
Educational/Experience Requirements:
- High School Diploma or General Education Degree (GED); or one (1) to three (3) months related experience and/or training; or equivalent combination of education and experience.
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