Court Services Assistant

Full Time
Garland, TX 75042
$15.91 - $19.25 an hour
Posted
Job description
Position Summary:
Responsible for accurately processing citations and other court documents/judicial paperwork through the Municipal justice system from initial contact through finalization.

Target Hiring Range: $15.91/hr - $19.25/hr
Essential Job Functions:
  • Provide customer service through various media to the public including explaining legal filing processes, calendaring procedures, fees, fines, jury service rules and/or other processes and procedures in response to Court actions.
  • Obtain, process and review legal documents of all judicial departments for completeness, timeliness and conformity to legal requirements.
  • Scan court documents to electronic format for ongoing judicial transference of information (Open Records request, research, management reports and etc).
  • May prepare and update court calendars by scheduling court appearances and hearings; may review case files for completeness and further processing requirements prior to and after court proceedings.
  • May update and advise staff of case readiness, trial status and courtroom availability.
  • May prepare and issue writs, warrants and other official court documents and correspondence as needed by the Municipal Court.
  • May process filing fees, cash bonds, fines, mail payments and account payments for citations, dismissals and judgments.
  • Update case records by posting information to automated case file as rulings and/or payments are finalized.

Minimum Education & Work Experience : 6 months to 1 year advanced training past the high school level 2 years related experience in a Court environment or law enforcement agency Or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job. Preferred Knowledge - Abilities & Skills:
Education/ Experience:
  • 6 months to 1 year advanced training past the high school level
  • 2-3 years experience in a Municipal Court environment, Law enforcement agency or government customer service position and/or
  • 2 years experience in a payment processing environment

Knowledge, Skills & Abilities:
  • Basic knowledge of court services
  • General knowledge of cash handling procedure
  • General knowledge of accurate posting of financial transactions
  • General knowledge of court and legal operations
  • Excellent communication skills in both oral and written correspondence
  • Skill in Microsoft Office (Excel, Word, Outlook, Access)
  • Skill at accurately scanning documents and indexing
  • Analytical skills in reviewing information
  • Ability to handle high volume of data entry with precision and accuracy
Licenses & Certifications:  Valid Class C Texas driver's license Physical Tasks & Working Conditions: The incumbent works in a typical office environment; because the work environment requires face-to-face interaction with customers the incumbent may be exposed to high stress, non-violent confrontational situations. The incumbent is expected to adequately use verbal skills to defuse interpersonal confrontation or conflict. Possible shifts: 7:30am-4:30pm, 8am-5pm, 8:30am-5:30pm Competencies: Models Organizational Values Customer Service Interpersonal Skills Communication Problem Solving Dependability Adaptability/ Flexibility Productivity Quality Technical Skills Work Environment Safety Teamwork Managing Conflict Negotiation Skills

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