Under supervision, provides general office support services which may be routine and repetitive, but are usually not readily learned requiring some independent judgement and policy interpretation. Types correspondence, answers and routes phone calls, and answers routine requests. Interacts with members of the public to advise them on a full range of departmental policies and procedures and their application. Verifies the accuracy and adequacy of lists, data, applications and/or forms. May be required to perform some or all the tasks expected of a Clerk I.

• Current office procedures and practices, including formats, and the maintenance of records
• Basic Iowa laws, rules, and regulations as they relate County Attorney’s Office
• Mathematical computations
• English language to include grammar, sentence structure, spelling, punctuation and proofreading skills

• Learn, apply, and articulate office policies and procedures, operations, programs, rules and regulations
• Make decisions requiring interpretation of policy
• Collect data, keep accurate records, and prepare reports
• Represent Johnson County and perform duties in a professional, responsible and trustworthy manner
• Operate common office equipment such as calculators, photocopiers, multi-line telephones, and scanners
• Use a computer for the purposes of data entry, spreadsheets, word processing, e-filing, email, and the Internet
• Provide customer service that is courteous and responsive
• Establish and maintain effective working relationships with co-workers, supervisors, elected officials, department heads, and members of the public
• Interact effectively with persons representing widely divergent backgrounds, interest, and points of view
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias
• Organize and prioritize multiple tasks
• Make bookkeeping entries and complete business forms
• Be detail-oriented when working with documents and information
• Perform clerical tasks with a high degree of speed and accuracy
• Maintain confidentiality and security of information as appropriate
• Follow oral and written instructions
• Collect data, keep accurate records, and prepare reports
• Establish and maintain effective filing procedures
• Handle low to moderate levels of stress, meet deadlines and solve problems appropriate to the position
• Have clarity of speech and hearing which permits effective communication
• Organize and present facts, ideas and opinions clearly and concisely, orally and in writing
• Have sufficient vision which permits moderate to heavy production and review of a wide variety of materials in both electronic and hard-copy forms
• Have sufficient manual dexterity to make handwritten notations and which permits moderate to heavy use of a keyboard and mouse
• Stand, sit, squat, kneel, bend, twist, reach, and use a step stool as needed
• Lift and/or move up to 35 pounds as needed
• Work flexible schedule and occasional overtime as needed

High school graduate or equivalent AND six (6) months of varied and responsible clerical work experience; OR any equivalent combination of education and experience which provides the required knowledge, skills and abilities necessary to perform the work.

to be performed satisfactorily with or without reasonable accommodation

The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

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  Performs all receptionist and telephone answering duties; greets office visitors, answers or screens and directs inquiries as appropriate.
• Accesses electronic case files and adds notations and messages; notifies appropriate staff of additions to files.
• Performs clerical support duties such as typing, photocopying or scanning, and processing incoming reports, videos and documents (hard copy and electronic).
• Maintains schedule of civil commitment hearings and assigned coverage; prepares hearing files with up-to-date schedule information for the assigned attorney.
• Maintains civil commitment case filing systems, spreadsheets and databases; generates civil commitment hearing statistics.
• Assists in notification of health professionals regarding status of civil commitment hearing schedules.
• Updates, enters information and maintains discovery/police report database by adding new matters with case-related costs due, updating for payments received and producing and sending out monthly invoices for past-due matters.
• Prepares and monitors timely routing of each week’s jury panel for attorneys preparing for trials.
• Types and prepares subpoenas for service, mailing, faxing or emailing and completes service requirements as directed and in a timely manner.
• Participates in training/educational opportunities and work-related meetings as required.
• Performs all work duties and activities in accordance with County and State policies, procedures, and safety practices.
• Attends work regularly at the designated place and time.