The Police Records Department operates 24 hours per day, 7 days per week, 365 days a year. Rotating schedules.

A thorough and complete law enforcement background check, including polygraph, is required for this position.

This position provides complex, specialized administrative support to a specific program(s) and may serve as the first point of contact for customers seeking services or information. Positions in this class perform the more complex and specialized administrative support tasks in support of a program. Work is performed within established procedures; however, incumbents complete tasks independently and apply established guidelines and alternatives to make judgments and decisions.

Other duties may be assigned as needed.

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  Provides technical and policy information about police records to both internal and external customers on the telephone or at the customer service counter; resolves discrepancies, complaints, and other issues requiring interpretation of program guidelines within established limits, standard operating procedures, and applicable government rules and regulations.
• Communicates with field personnel and various departments using a variety of digital, electronic, and voice methods during regular business hours and during after-hours emergency or urgent situations.
• Controls the operation of all jail doors, jail sally-port, and jail elevator.
• Monitors all building closed circuit security systems.
• Receives, receipts, balances and prepares various payments, including concealed pistol licenses, fingerprints, drug seizures, etc., for deposit; receives monies for Marysville Municipal Court and other agency bail bonds and warrants.
• Compiles and interprets information or data of a specialized nature to prepare reports for management.
• Prepares, reviews and evaluates program or department documents for appropriateness, completeness, and accuracy; processes documents according to guidelines.
• Maintains specialized database(s), including entering and retrieving information. Accesses, updates and enters information into specialized databases to include vehicle registrations, driver’s licenses, warrants, stolen vehicles, firearms and property, missing persons, restraining/no contact orders, and other criminal records.
• Completes extensive background checks for firearm transfers, concealed pistol licenses, and state firearm dealer licenses; coordinates with State and/or Federal governing bodies to delay, deny, revoke, or approve any firearm-related transaction within the Marysville jurisdiction.
• Sorts, compiles, and files records, reports, and other documents.
• Creates and maintains a variety of logs and other tracking tools.
• Drafts routine correspondence and notices to customers.
• Photocopies and distributes a variety of information for internal and external customers.
• Relieves other clerical and office support personnel as needed.
• Processes, handles, and logs requests for police records.
• Maintains police records per legally established retention schedules, departmental policy, and other applicable regulations. Destroys records as assigned by Records Lead.
• Assists with monthly uniform crime reports submitted to state officials.
• Works with court personnel and prosecutors office to deliver materials in a timely manner.
• Trains departmental personnel to use computerized records system.
• Attends inter-agency and LEIRA meetings to obtain information about new laws; works with other governmental agencies in sharing information.
• Sorts, distributes, and processes mail.

A combination of the experience, education, and training listed below which provides an equivalent background to perform the work of this position.

Experience:

• Two years of experience providing services to customers on the telephone and in person.
• One year of experience performing a variety of the essential duties of the position or a related position in applicable specialty area.
• Proficiency in current police records management software preferred.

Education and Training:

• High school diploma or GED.

Licenses or Certificates:

• Possess, or have the ability to possess within one month of hire date, a Washington State Driver’s License.
• Possess, or have the ability to possess within six months of hire date, Washington State ACCESS certification.
• Must be able to pass an extensive background check, including polygraph exam.
• Must be at least eighteen years of age.
• Must not have been convicted of a felony offense.

The physical demands and characteristics of the work environment described here are representative of those occurring in the performance of the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the essential functions of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must frequently lift up to 10 pounds; and occasionally lift and/or move 10 to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

This position works in an office, and the noise level in the work environment is usually low to moderate. This position works a scheduled rotating shift that includes nights, weekends, and holidays to provide twenty-four hour, seven-day-a-week coverage.

This position description generally describes the principle functions of the position and the level of knowledge and skills typically required. It does not constitute an employment agreement between the employer and employee, and it is subject to change as the needs of the employer and the requirements of the job change.

Teamsters union

The City of Marysville offers a comprehensive benefit package for regular full-time employees.

Regular part-time employees may be eligible for medical and dental coverage; however, they are not eligible for vision coverage. Their spouses and dependents are not eligible for health insurance coverage.

[Note: Represented employees may receive some or all of the benefits listed below based on their union contracts. Those employees should consult their union agreements for specific information about their benefits]

Insurance Benefits:

• Medical - choice of Premera Blue Cross or Kaiser Permanante.
• Employer pays 100% of employee's monthly premiums and 90% of dependent/qualified domestic partner's premiums.
• Vision
• Dental
• Employee Assistance Program
• Dual Insurance Incentive Program
• Vacation and Holiday Pay
• Sick Leave
• Jury Duty/Military Leave

• State of Washington State Department of Retirement Systems (DRS)
• 457 Deferred Compensation (voluntary)
• HRA/VEBA plan

• Optional plans for life insurance, disability, and accident coverage
• Flexible Spending Account Plan
• Direct Deposit
• Credit Union Membership