If you are passionate about supporting the professional growth and development of corporate talent, let’s talk! A client-centric, and highly collaborative insights agency is looking for an enthusiastic Learning & Development Specialist to build and oversee a comprehensive learning and development program that supports organizational goals and priorities. This will be accomplished through a combination of program management, facilitation, and partnering closely with others. To be successful in this role, partnering closely with the Head of P&C, CMB Leadership, and talent managers to establish priorities and set expectations is a must. Additionally, working with others within the ITA Group family of companies will be critical to maximizing those partnerships. This position reports to CMB’s People & Culture Team Lead (based in Boston).

About CMB

Chadwick Martin Bailey (CMB) is a full-service custom market research and strategy firm, helping the world’s leading brands engage, innovate, and grow. We leverage the best of advanced analytics, consumer psychology and market strategy to tackle game-changing initiatives for our clients like uncovering new markets and segmenting high value customers, understanding the core strengths and weaknesses of their brand, and identifying/testing new products and services. As a Top 30 Market Research firm, we’re known for our relentless business decision focus, creativity, deeply consultative approach, and rock-solid execution.

Responsibilities and Expectations

Essential Duties

• Build and oversee long-term and multi-level learning strategies with Senior Leaders and P&C Partners, in support of business goals and future business strategy
• Serve as the key learning support partner for talent managers across all functional areas and identify learning opportunities to solve performance gaps
• Use employee performance review data to identify and make recommendations for closing systemic performance gaps
• Responsible for all CMB corporate level L&D activities
  • Develop, schedule, and, as needed, facilitate:
    • CMB’s Leadership Training Program
    • CMB’s Management Training Program for both new and existing managers
    • DEI Training Program
    • 360-degree review process training workshop
    • CMB’s ESOP Orientation in partnership with CMB’s ESOP Marking Communications Committee Representative
  • Serve as the point person for external L&D opportunities, consulting with managers on external opportunities and/or partnerships
  • Serve as the point person for partnering with the ITA Group Family of Companies on L&D activity
  • Oversee CMBUniversity and CMB Connect programs with support from volunteer coordinators
  • Serve as the learning portal administrator (LMS) and optimize use of the portal
• Responsible for tracking CMB’s total investment and measuring efficacy of L&D investments
• Oversee CMB’s onboarding program
• Develop, lead, and refine CMB’s Insights Internship program
• Development and oversight of corporate-wide mentorship program

Qualifications

• Bachelor's Degree in a related area, such as human resources, communications, or adult education
• 4+ years of learning and development experience, preferably within a professional services organization – market research industry experience is a plus
• PHR/SHRM certification a plus
• Previous experience maintaining a Learning Management System (LMS)
• Certification in Predictive Index (PI) preferred
• Impactful and engaging presentation and facilitation style
• Instructional Design experience a plus
• Familiarity and comfort with virtual meeting and presentation platforms (e.g., WebEx, Zoom, MS Teams)
• Self-motivated problem-solver, adaptable, and eager to learn new skills
• Demonstrated capacity to positively and professionally interact with, and develop and maintain effective working relationships with all levels of an organization and companies that reflect a broad range of experiences and perspectives
• Well-organized with the ability to handle multiple tasks/projects simultaneously with a sense of urgency
• Excellent written and verbal communication skills, including presentation and training facilitation experience
• Self-starter who thrives in fast paced environment and is results oriented
• Experience in a cooperative and collaborative decision-making environment
• Excellent time management skills and the ability to prioritize multiple projects
• Strong attention to detail and problem-solving skills
• Follow through and responsiveness are a must
• Excellent computer knowledge/skills including Microsoft Office

Travel

• Minimal, if local to Greater Boston area
• Remote team members will be expected to travel to Boston 4-6 times per year.

CMB strongly encourages candidates from diverse backgrounds and experiences. We recognize that people from structurally marginalized groups often only apply to jobs if they meet 100% of the qualifications, despite the reality that applicants rarely ever meet 100% of the qualifications. If this position aligns with your experience and interests, please apply!

CMB is an Affirmative Action and Equal Opportunity Employer, and encourages applications from all qualified individuals without regard to race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, or protected veteran status, or to other non-work-related factors.

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  No agency assistance required
• No sponsorship offered for this position

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