Job description

Community Connections Specialist

Connecting our community

As a Community Connections Specialist you will work closely with leadership on a daily basis. This position will help to connect providers with families, making successful matches to support our customers with daily living needs in their home and in the community. This position schedules and coordinates meet and greets, ongoing training and provides support for our providers. This position has a great deal of scheduling and requires a high level of problem solving skills in a fast paced environment.

DAILY RESPONSIBILITIES CAN INCLUDE BUT ARE NOT LIMITED TO:

• Provides administrative support in the office

• Answers phone calls, emails and texts from providers and families

• Helps to coordinate with families and potential providers

• Respond in a timely and professional manner to communication via phone, e-mail, and mail

• Complete daily support notes for each customer and provider contact

• Supports the team by performing tasks and helping on projects

• End of month paperwork completion

• Conflict resolution with families, customers and providers

Skills and Qualifications:

• Scheduling

• Reporting Skills

• Professional Writing Skills

• Knowledge in Microsoft Office

• Knowledge in Google products

• Managing Processes

• Organization

• Analyzing Information

• Professionalism

• Problem Solving

• Supply Management

• Strong Verbal Communication

Education and Experience Requirements

• High school diploma or equivalent education required

• 3 years experience in scheduling

• Office administration experience

• Knowledge of appropriate software including: Google Docs and Sheets, Microsoft Word, Excel, and Outlook, Microsoft PowerPoint and Adobe Acrobat

Job Type: Monday-Friday in office, 40 hours per week.
Salary: $25.00 hr

Job Type: Full-time

Pay: $25.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: One location

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