Job description
Job DescriptionGeneral knowledge of the methods of operating the communications system; general knowledge of radio and teletype procedures; general knowledge of the geography of the County and location of important buildings; ability to type and enter data at a reasonable rate of speed; ability to speak distinctly; ability to solve problems within scope of responsibility; ability to deal courteously with the public under stressful conditions; ability to establish and maintain effective working relationships with associates and the general public.
Job Responsibilities
Receives law enforcement, fire, rescue, animal control and related service requests and calls.
Operates radios, telephone switchboard, alarm systems, recording devices and computer terminals.
Dispatches emergency and non emergency equipment and personnel where and when needed.
Receives and forwards informational requests, complaints and other calls for County departments and other agencies.
Receives and transmits messages by radio and maintains radio log.
Operates teletype terminals on NCIC/VCIN networks; monitors VCIN computer; provides information to officers; inputs and retrieves data.
Prepares and maintains public safety computer records; pulls tapes for deputies and courts.
Maintains familiarity with operating procedures of agencies served.
Keeps in telephone contact with caller when situation dictates.
Operates the TDD machine to receive calls from the hearing impaired.
Serves as training officer for new personnel and deputies as qualified.
Additional Information
Work hours - 12 hours, various shifts
Possession of CPR, Emergency Medical Dispatcher and VCIN/NCIC certifications within one year of employment.
Communications Officer Oct 2017.pdf
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