Job description

Radius Global Solutions, Inc., a leading provider of integrated omnichannel customer engagement services and technology is hiring Account Specialists (Collection Representatives) for our Commercial Clients for our Fair Lawn, NJ office. This position will be Hybrid: a split between remote and in office.

Hourly pay and our collectors average 40% of their annual pay in incentives!

The Account Specialists will interact with commercial accounts in the negotiation of collection of defaulted or delinquent debts on behalf of our clients.

Responsibilities:
· Reviewing accounts on a daily basis and maintaining all work queue and desk assignments.
· Contacting borrowers via telephone and email to attempt debt collection.
· Establishing borrower location and contact information via skip tracing if necessary.
· Establishing borrower’s ability and willingness to pay and identifying the appropriate repayment program/options available to them.
· Tracking and reporting all account information into computer through our collections system.
· Ensuring that all necessary paperwork is sent out to borrowers, following up to ensure that paperwork is returned and then submitting it in a timely manner.
· Meeting or exceeding all daily, weekly, and monthly production goals.
· Understanding and following all federal and state laws with regards to collections policies and procedures.
· Passing annual required compliance testing.
· Performing other duties and special projects as assigned by management.

Requirements:
· This position requires excellent interpersonal skills and the ability to communicate clearly with consumers on certain client programs.
· You must also be detail oriented, organized, and able to multi-task.

Schedule Requirements
Days
Schedule Description
Monday/Tue 9:30 - 6:30 EST; Wed, Thurs Fri 8:30 - 5:30 EST

Radius Global Solutions is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender (including gender nonconformity and status as a transgender individual), age, national origin, sexual orientation, military status, marital status, status as a protected veteran, a person’s relationship or association with a protected veteran, genetic information, individuals with a disability, and any other basis protected by federal, state, or local laws.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Fair Lawn, NJ 07410: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• This position requires Working in Office a few days each week; Are you ok with this?

Education:

• High school or equivalent (Required)

Experience:

• Microsoft Office: 1 year (Required)
• Collections: 1 year (Preferred)
• Negotiation: 1 year (Preferred)

Work Location: Hybrid remote in Fair Lawn, NJ 07410

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