Dealertrack, a Cox Automotive brand, is hiring for a Colorado Motor Vehicle Title Specialist II to join our team.

Under remote supervision, the Colorado Motor Vehicle Title Specialist II has an in-depth knowledge of the Colorado motor vehicle registration, title process and requirements. This role:

• Performs a variety of office support and technical tasks relating to Colorado motor vehicle registration and title transaction processes
• Examines images online to determine if all Colorado DMV requirements are met
• When requirements are missing, this specialist clearly communicates the missing requirements to the client
• Processes Colorado motor vehicles and registrations for Dealertrack clients
• May be involved in auditing, validating, typing daily cash out, daily shipping, scanning processes
• May also be involved in any other applicable functions that support the registering and titling of motor vehicles for the state of Colorado

Your Role:

• Performs a variety of office support tasks, including answering the telephone, recording and forwarding messages, answering questions via email, or telephone about Colorado title and registration requirements, and entering data into the computer
• Follow up phone calls/and or emails may be necessary
• Examine documents submitted by customers for Colorado motor vehicle titles and registrations
• Review transactions submitted electronically to ensure the transactions are complete
• Review images online to determine all Colorado motor vehicle title and registration requirements are met
• Communicate any missing requirements to the client
• Complete paperwork to process title and registration transactions
• Receive payments, including tax payments, from customers for vehicle registration and titling transactions
• Verify information on documents, including but not limited to: vehicle description, license plate, lienholder information, owner's information and mileage, etc. comparing it to the data entered within the online registration system
• Maintain accuracy rating and productivity requirements
• Provide guidance and clarification to other team members on the Colorado motor vehicle title and registration requirements
• Run and/or monitor reports
• All other duties as assigned

Minimum Requirements:

• High School Diploma/GED and 3 years' experience in a related field; OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year experience; OR 5 years' experience in a related field
• Must be able to obtain and maintain access to our application to process Electronic Registration and Titling for the State of Colorado.

What We Look For (Preferred):

• Experience with the Colorado Motor Vehicle Registration and Title process
• Great communication skills (verbal and written)
• Strong attention to detail and organizational skills
• Excellent customer service skills
• Ability to perform professionally
• Computer skills, proficient in Microsoft Office products
• Ability to work effectively in a fast-paced environment under time-sensitive requirements

Compensation and Other Benefits:

Hourly pay rate is $17.25 - 25.91/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Employees receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.

About Cox Automotive

At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today!

About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

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