Job description

Paraco Gas Corporation is the largest privately held propane marketer in the Northeast. With over 50 years of experience in the propane industry, we are recognized as one of the largest propane retailer in the Northeast.

We are currently seeking a dependable and motivated fulltime Collections Specialist to join our Finance team. As a part of the team, you will be working out of our Rye Brook, NY location and will be responsible for contacting clients and collect outstanding payments. In this position, you will maintain a balance between maintaining trustful relationships, and ensuring timely payments.

Key responsibilities and essential job functions include, but are not limited to:

• Monitor accounts to identify outstanding debts in accordance to the Company’s collection schedule (30/60/90/120 day schedule) by downloading reports and conducting internal review of qualifying accounts
• Create and send collection notices in accordance to payment schedules
• Investigate historical data for each debt or bill and review current notes and/or service modifications to accounts
• Contact clients to discuss overdue balances and take action to encourage timely debt payments;
• Process payments and refunds
• Resolve billing and customer credit issues
• Update account status records and collection efforts
• Report on collection activity and accounts receivable status
• Collaborate with other departments such as Sales and Operations in rectifying errors and/or modifying client agreement terms.

Desired skills and experience:

• Proven experience as a Collection Specialist or similar role, preferably in the HVAC sector.
• Knowledge of billing procedures and collection techniques (e.g. skip tracing)
• Familiarity with laws related to debt collection (e.g. FDCPA)
• Working knowledge of MS Office and databases
• Comfortable working with targets
• Patience and ability to manage stress
• Excellent communication skills (written and oral)
• Skilled in negotiation
• Problem-solving skills
• Comfortable with technology
• High school diploma; Associate’s/Bachelor’s degree is a plus
• Bilingual-English/Spanish is a plus.

Benefits Include:

• Benefits-Medical, FSA, Dental, Vision, 401(k), Life Insurance, & Voluntary Benefits
• Paid PTO-Vacation, Sick, Maternity/Paternity Leave, Bereavement
• Paid Holidays
• Educational Assistance Programs and More!

Job Type: Full-time

Pay: $18.50 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Paid training
• Parental leave
• Referral program
• Tuition reimbursement
• Vision insurance

Physical setting:

• Office

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Overtime

Supplemental pay types:

• Bonus pay

COVID-19 considerations:
At Paraco, the safety of our employees is our number one priority, and we follow CDC and other applicable guidelines and employ safety practices and protocols to best ensure the safety of our employees and customers.

Experience:

• Debt Collections: 1 year (Preferred)
• Microsoft Excel: 1 year (Preferred)

Work Location: One location

jjbodyshop.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, jjbodyshop.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, jjbodyshop.com is the ideal place to find your next job.