Job description
Overview:
Benefits of a W.B. Mason Coffee Service Technician career:
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to kneel, bend, stand, squat, push, pull, walk, speak, and hear. The employee is frequently required to use hands and fingers for data entry and telephone use. The employee must regularly lift and/or move up to 60 pounds.
Equal Opportunity Employer
W.B. Mason Company, Inc. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Monday through Friday, no weekends! This is a road service technician (road tech) role servicing our customer’s coffee and water equipment with a focus on timeliness and customer service.
Benefits of a W.B. Mason Coffee Service Technician career:
- Monday through Friday, Company vehicle provided
- Company-paid Cell Phone plan with unlimited text, talk and data available on Day 1! Family members can be added to the company plan for only $55/month per additional line
- Blue Cross Blue Shield Health Plans with $0 deductible (in-network) for all plans, with various plan designs to meet you and your family's needs
- Superior Dental / Vision coverage, FSAs, free EAP, Company-paid life insurance, 401(k) and more!
Essential Duties and Responsibilities
- Services coffee, water and other office space beverage equipment during business hours, Monday through Friday
- Respond to work order requests in a timely manner
- Performs service agreement tasks, to include:
- Cleaning and repairing coffee and water equipment (from brands like Keurig, Newco, Bunn, Oasis, Water Logic, etc.)
- Routinely perform preventative maintenance tasks in accordance with manufacturer standards
- Clean and sanitize equipment, swap out water filters, clear fluid lines and change John Guest fittings
- Maintain company vehicle and valid driver’s license; drives safely
- Develops and maintains outstanding working relationships with customers
- Other duties as assigned
Knowledge, Skills and Abilities
- Must have a valid driver’s license with a good driving record
- Must be able to work with minimal supervision under strict service deadlines
- Must be able to provide a high level of quality customer service, handle multiple priorities, and be detail oriented
Education and/or Experience
- High School Diploma or equivalent required
- Any prior experience with carpentry, plumbing, mechanical or electrical work strongly preferred
Minimum Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to kneel, bend, stand, squat, push, pull, walk, speak, and hear. The employee is frequently required to use hands and fingers for data entry and telephone use. The employee must regularly lift and/or move up to 60 pounds.
Equal Opportunity Employer
W.B. Mason Company, Inc. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
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