Job description
REPORTS TO: Program Director
Benefits/Perks:
- Health Insurance (Medical, Dental, Vision)
- Health Savings Account
- Retirement plan with 3% company match / SIMPLE IRA
- Eligible for quarterly customer satisfaction bonus and bi-annual growth bonus
- 12 PTO Days
- 11 Paid holidays
- Professional development reimbursement
- Manage and develop training process for all new coaches
- Responsible for efficient of on-boarding of newly hired coaches
- Coordinate with Recruiting team on staffing needs and organize recruiting events
- Create the schedule and execution of seasonal evaluations on all coaches
- Coordinate staffing for cancellations and reschedules
- Preparation of seasonal coaches meetings
- Coach up to 18 sessions per week depending on business needs
- Update the calendar with interviews, observations, and trainings as scheduled
- Ensure master coaching schedule is updated
- Management/supervision of full-time staff, coaches, and/or interns
- Improve NPS scores and share results with coaches
- Responsible for weekly communication with coaches
- Ensure coaches complete attendance weekly
- Maintaining coaches equipment and prize inventory
- Responsible for distributing prizes and certificates to coaches
You will be expected to work out of our office in Miami, FL as well as travel to partner sites in your territory. Full benefits are additional to the base compensation for the role.
- For Soccer Shots to be the best run, most popular, and most successful program offered in Miami
- For Soccer Shots to have a reputation of excellence. An objective measure of each territory’s reputation for quality will be learned in the Net Promoter Score survey conducted at the end of each season
- To be a Top 10% franchise in participant registration and revenue (in category) and per capita rating and to meet and exceed seasonal and annual enrollment and revenue goals
- Prompt, reliable, and professional communication—responds immediately to customers (parents, directors, staff), and always responds to supervisor and other Soccer Shots support staff within 24 hours
- Meet weekly, seasonal, and annual timelines and deadlines. Develop systems to stay organized, keep good records, and be efficient with your time
- Meet seasonal performance goals. Go above and beyond company expectations to sell, promote and market our program prior to each season
- Provide excellent customer service by communicating through newsletters to parents, and phone calls/visits with center directors
- Adhere to all company policies and represent Soccer Shots with professionalism and integrity
- Assist in Hiring, training, and managing a staff of coaches who will uphold a standard of excellence and create a positive reputation for Soccer Shots
Are you looking for a great job where the work is actually fun?
Do you want to work somewhere you can get real job experience while making a difference in your community?
Are you passionate about sports, education, being a positive role model and impacting young children?
You’ve come to the right place! We change lives. We help children learn, grow and meet their goals. We care.
About Us
Soccer Shots is an engaging children's soccer program for children ages 2-8 with a focus on character development. Our caring team positively impacts children's lives on and off the field through best-in-class coaching, curriculum and communication.
We train the best coaches in the business
- We put every Soccer Shots coach through our comprehensive training program to receive certification that includes learning the use of developmentally appropriate coaching techniques.
- Our coaches are routinely evaluated and undergo ongoing training.
- Our coach selection process evaluates not only the ability to coach soccer, but, more importantly, the ability to engage and inspire children.
Our families experience exceptional customer service and ongoing communication
- Members of the Soccer Shots team must be excellent communicators – with children, with parents, with partners and with each other!
- Our team understands the importance of timely, responsive communication.
We use expert-approved curriculum that aligns with early childhood education standards
- Our developmentally appropriate curriculum places an emphasis on character development and skill building.
- Our program is created under the guidance of childhood education specialists, professional soccer players and experienced and licensed soccer coaches.
- We constantly re-evaluate and update our curriculum to stay current with childhood education standards.
Whether you’re looking for a part-time, flexible job, or a full-time career - if you have a passion for positively impacting children, we’d love to talk to you.
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