Job description

Clinical Support Tech I Emergency Department

Job ID: 40055
Location: Lenoir, NC
Facility/Division: Caldwell Memorial Hospital
Status: Full Time
Shift: Variable

Job Description
Description

Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:
Responsible for assisting the professional caregiver in the delivery of patient care, transporting patient and/or equipment, setting up and maintaining patient rooms and performing a wide range of clerical, transcription, and maintenance of the patient care unit desk area functions.

Responsibilities:
1. Assists physicians and other health care providers with routine examinations and procedures, as well as procurement of equipment and supplies.
2. Critically reviews patient care documentation making note of any significant changes in the patient's condition and make an immediate report to a registered nurse or physician.
3. Provides a variety of clerical tasks to include but not limited to organizing and prioritizing workload, greeting and directing visitors, researching information as requested by nurses and physicians, reviewing orders for logic and clarity, revising orders as requested by the nurse, answering the telephone/ patient call lights, transcribing physician orders, and maintaining medical records. Performs routine quality assurance audits, safety checks, and inventory of supplies. Provides administrative and clerical support including PI audits and data entry.
4. Provides clinical support assistance to include, but not limited to, cleaning the work area, maintaining office equipment, troubleshooting common software and hardware problems, changing linens, checking supply inventory, re-stocking supplies, transporting patients/ supplies/ specimens, and assisting in the orientation of new employees and students.
5. Provides direct personal care to patients as outlined in plan of care activities such as bathing, dressing, feeding, assisting with ambulation. Measures and records vital signs, and patient height and weight. May be responsible for specimen collection, skin preps/scrubs, catheter care, capillary blood glucose checks, simple wound care, range of motion exercises, and/or postural drainage.
6. Reinforces routine teaching given to patients by the registered nurse or physician and document patient understanding of instructions. Distributes patient education materials at the request of patients and/or health care providers

Other Information
Other information:
Education Requirements:

• High School diploma or GED

Licensure/Certification Requirements:

• Listed as Nurse Aide I Registry with the North Carolina Department of Health and Human Services.
• Basic Life Support (BLS) for Healthcare Provider certification

Professional Experience Requirements:

• One (1) year of clerical or customer service experience and six (6) months of related nursing assistant experience, which may include a nursing assistant course or an equivalent combination of education, training and experience.

Knowledge/Skills/and Abilities Requirements:

• Must be fluent in verbal and written English language. Capability to develop computer skills if not competent.

Job Details
Legal Employer: NCHEALTH

Entity: Caldwell Memorial Hospital

Organization Unit: Emergency Room

Work Type: Full Time

Standard Hours Per Week: 36.00

Work Schedule: Variable

Location of Job: US: NC: Lenoir

Exempt From Overtime: Exempt: No

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position.

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

Physical setting:

• Hospital

Standard shift:

• Day shift
• Night shift

Weekly schedule:

• 3x12
• Rotating weekends

COVID-19 considerations:
UNC Health new hires are required to submit proof of completing a COVID-19 vaccine series (1st & 2nd dose of Moderna or Pfizer; or single dose of Johnson & Johnson) before their start date, unless approved for a medical and/or religious exemption.

Application Question(s):

• Can you please share your email address and phone number so we may reach out to you? Thank you!
• Are you listed as a Nurse Aide I with North Carolina Department of Health and Human Services?

Education:

• High school or equivalent (Required)

License/Certification:

• CPR Certification (Required)

Work Location: One location

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