Claims Representative - North Richland Hills, TX

Full Time
North Richland Hills, TX 76180
Posted
Job description
Job Details:
Customer-focused, source of knowledge and comfort, desire to help, professional – Does that sound like you? We are seeking someone who possesses those skills to assist our clients through the claims process and to help them return to normalcy after an injury.

No previous insurance or claims experience needed! Federated provides an exceptional training program to teach you the fundamentals of workers’ compensation claims and will prepare you to assist clients.

This is an in-office position that will work out of our North Richland Hills, TX office, located at 9001 Airport Freeway. A work from home option is not available.

Responsibilities

  • Complete thorough investigation of the alleged work injury and document claims facts.
  • Determine the value of injury and establish appropriate case reserves.
  • Complete claim determination to identify if injury was work related.
  • Accurately pay medical and wage loss benefits.
  • Initiate return to work discussions with the employer.
  • Negotiate settlements with the injured employee or attorney.
  • Communicate with employer, employee, physician, attorney and others to ensure claims are resolved in a prompt, fair, and courteous way.

Minimum Qualifications

  • A four year degree in a business-related field
  • Experience in a customer service role in industries such as retail, hospitality, logistics, banking, automotive dealerships, vehicle rental, sales or similar fields
  • Ability to make confident decisions based on available information
  • Strong analytical, computer, and time management skills
  • Excellent written and verbal communication skills
  • Management and leadership experience a plus
Salary: $59,200-$72,400 (Starting salary will be determined based on skills and experience.)
About Us:
At Federated Insurance, we do life-changing work, focused on our clients’ success. For our employees, we provide tremendous opportunities for growth. Over 95% of them believe our company has an outstanding future. We make lives better, and we’re looking for employees who want to make a difference in others’ lives, all while enhancing their own.

You will have opportunities to grow in your career. Our employees are encouraged to ask questions and learn on the job, and we are committed to promoting from within. We recognize your contributions with an exceptional rewards package that includes competitive pay and bonus programs, incredibly affordable health insurance, generous pension and 401(k) benefits, and gift matching and paid volunteer time to support your involvement in the community. Learn more about our Benefits.

All candidates must be legally authorized to work in the United States for any employer. Federated will not sponsor candidates for employment visa status, such as an H1-B visa. Federated does not interview or hire students or recent graduates with J-1 or F-1 visas or similar temporary work authorization.

If California Resident, please review Federated's enhanced Privacy Policy.

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