Job description

JNR is seeking professionals to join our company and become part of the growing JNR family. In the role of Commercial Claims Specialist , you will analyze, negotiate, and settle a wide range of property damage claims in the telecommunications and public utility sectors. You will be responsible for recognizing subrogation potential, identifying responsible parties, assessing causation, and liability based on the facts of each claim, pursuing adverse parties and carriers, and negotiating settlements. You will be engaged, challenged, and immersed in a culture that encourages teamwork, recognizes individual achievement, and rewards excellence.

Soft Skills

• Ability to think critically, using logic and analytical reasoning to identify problems and solutions in large, complex data sets.
• Identifying causal factors by asking astute questions and leveraging research tools.
• Working effectively, independently and in a dynamic and diverse team environment.
• Displaying confidence, professionalism, and good judgment in adversarial contexts.
• Displaying adaptive, effective communication and active listening skills.

*JNR is willing to train candidates with no prior claims or collection experience in cases where the candidate possesses a strong general combination of education, experience, skill set, and other qualifications.

Our Culture

At JNR, we lead by example – at work and in our communities. We are proud of our culture that embraces diversity, values integrity and honesty, and promotes compassion. We believe in inspiring each other to reach higher every day. We believe that employees who feel valued and appreciated take the best care of our clients. We believe in giving our employees what they need to thrive, both here at JNR, and in their personal lives.

Compensation and Benefits

• Competitive Hourly Base Plus Generous Commission Structure
• Medical, Dental, Vision, RX, and Life Insurance Plans, HSA, and optional 401K
• Monday through Friday Schedule with Flex-Time Options
• Generous PTO Package with Paid Holidays
• Casual Dress Code

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Tuition reimbursement
• Vision insurance

Physical setting:

• Call center
• Office

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• No nights
• No weekends

Supplemental pay types:

• Bonus pay
• Commission pay
• Signing bonus
• Tips

Experience:

• Microsoft Office: 1 year (Preferred)
• Customer service: 2 years (Required)

Work Location: Remote

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