Job description
THE ROLE
Team members within our Front End Department enjoy engaging with guests through prompt checkout, communicating product information and providing outstanding service. Our fast-paced environment requires team members to successfully prioritize between routine tasks (such as cash handling and credit processing) and immediate customer needs. We seek outgoing, friendly individuals to help us ensure prompt service and a positive guest experiences!
- Demonstrate genuine enthusiasm and sincerity; customize approach to meet guest needs and build rapport through individualized service.
- Effectively assess, anticipate and follow-through on guest needs and questions related to products.
- Provide an accurate and prompt checkout.
- Ensure accurate tender handling, including cash handling, check cashing, credit and debit processing, electronic benefits transfers, gift certificates and miscellaneous tender.
- Performs necessary POS responsibilities, including price checks, and proper completion of “item not of file” documentation
- Correctly identifies produce items and their corresponding PLU codes.
- Move with ease from greeting to providing product information, up-selling, closing the sale, thanking guests, and inviting them back.
- Maintains front-end cleanliness.
WHAT WE’RE LOOKING FOR
For this role, we seek candidates with a high level of self-motivation and initiative who are able to problem solve and have proven success working in a diverse team environment. Successful candidates will have demonstrated ability to prioritize multiple tasks simultaneously and produce quality output while working within deadlines; they will possess excellent time management and organizational skills.
Our team members deliver exceptional customer service and possess strong interpersonal and oral communication skills. Ideally, our new Checkers will have cash handling experience.
- Competitive pay
- 20% team member discount
- Medical, dental, vision insurance (very low cost to team members)
- Health savings accounts (subject to qualified medical plans)
- Flexible spending arrangements (subject to qualified medical plans)
- Company-funded disability and life insurance
- Employee Assistance Program available to all team members
- Retirement plans available to all team members
- Paid vacation, personal, and holiday time off
- Sick/safe leave provided consistent with local and state requirements
- Reduced cost ORCA Card program for King County team members
- Education support
- Career development opportunities
- Wage/salary range: $19.25 - $22.15
OTHER THINGS TO KNOW
Employment may be dependent upon successful background check and reference checks. All store employees must have a valid Washington State Food Workers Card to begin work.
Equal Employment Opportunity (EEO): It is the policy of Metropolitan Market, LLC that all employees and applicants be afforded equal opportunities in employment without regard to race, color, sex (including gender identity and gender stereotypes), national origin, religion, disability, or retaliation for engaging in an EEO protected activity. The Company prohibits discrimination or harassment based on any of these categories, as well as on age, genetic information, sexual orientation, marital status, status as a parent, military service, or any other bases protected under applicable local, state, or federal law.
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