Job description
Centralized Support Representative
Job Number
:
207356
As a
centralized support representative, you’ll play a key role expediting the collection process of a claim – making use of Progressive systems and databases to retrieve claim and contact information. Supporting our National Salvage Unit, you’ll research and route documents to proper location in addition to other administrative tasks essential to the salvage process.
Must-have qualifications
- High School diploma/GED equivalent or higher and one or more years of relevant work experience.
- Work or educational experience must include:
- Customer service or sales
- Fast paced and changing environment
- Multitasking and time management skills
- Effective verbal and written communication skills
- Computer skills
Preferred skills
- Solid written and verbal communication skills
- Ability to handle high volume that comes with working in a multifaceted administrative environment
- Strong customer service, telephone and follow-up skills
Location
: Preferred candidates are local to the Cleveland area who may be able to work in-office as needed, but this is generally a remote role.
Schedule: Monday - Friday from 8:00am - 4:30pm ET.
Target Start Date: 5/1/23
Compensation:
- $32,100/year
- Gainshare bonus up to 16% of your eligible earnings based on company performance
Benefits
- 401(k) with dollar-for-dollar company match up to 6%
- Medical, dental & vision, including free preventative care
- Wellness & mental health programs
- Health care flexible spending accounts, health savings accounts, & life insurance
- Paid time off
- Paid & unpaid sick leave where applicable, as well as short & long-term disability
- Parental & family leave; military leave & pay
- Diverse, inclusive & welcoming culture with Employee Resource Groups
- Career development & tuition assistance
- Onsite gym & healthcare at large locations
Equal Opportunity Employer
Job
: Administrative
Primary Location
: United States-Ohio-Mayfield Village
Schedule
: Full-time
Employee Status
: Regular
Work From Home
: Yes
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