We're seeking a positive, driven team builder to join our Catering team and manage our onsite service staff at multiple client sites. You will publish weekly schedules, visit site locations, train employees and place product orders based on weekly inventories. You want to implement and improve processes to make your job and your team's job easier. You are a motivator who drives a culture of positivity and 'can-do' attitudes while creating an inclusive culture within Zerocater. You thrive in the opportunity to grow and adapt, you enjoy making a positive impact on your employees and assisting others in their growth.

What you will do:

• Train, coach, and motivate a team of 15+ people across multiple locations
• Prioritize guest experience and enable your team to do the same
• Work independently and solve problems as they arise
• Manage your own time and ensure all daily and weekly tasks are completed
• Take on new processes, policies and programs and implement them with all team members and locations

Qualifications for success:

• 2+ years of experience managing in a customer service environment; food service and/or large team management is a plus
• Effective communication and interpersonal skills
• Ability to adapt and adjust on the fly as situations change; willingness to work at different locations based on client needs
• Comfortable working with a number of different applications for different tasks; fluent in g-suite software
• Experience implementing program changes on large and small scale

Some client sites require you to be fully vaccinated for Covid-19. If you are presented with an offer of employment for one of these sites, you would be required to present proof that you are fully vaccinated as of your start date. Fully vaccinated is defined as two weeks after the last shot in a vaccination regimen. Some sites may also require a booster in a vaccination regimen. If you are not fully vaccinated, you would be eligible to work at a client site that does not require vaccination.

What we offer:

Not only will you have the opportunity to grow your career with other food-obsessed colleagues who have a shared passion for creating delight for customers, but you will also work alongside a highly collaborative team that values leading with trust and respect, and taking smart risks.

• 401k match with immediate vesting
• Unlimited PTO, 9 paid holidays, 5 days of sick time, plus 8 hours of volunteer time
• Low to no-cost comprehensive health insurance (Blue Cross)
• Medical concierge through One Medical
• Dental & vision coverage
• Employer-paid life, short-term and long-term disability insurance
• $100 monthly gym stipend
• Equity

Compensation: Base salary range $60k-$70k

"The shared meal elevates eating from a mechanical process of fueling the body to a ritual of family and community, from the mere animal biology to an act of culture."

• Michael Pollan

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If you need assistance or an accommodation due to a disability, please contact us at accommodations@zerocater.com