CARRIER RELATIONS MANAGER I

Full Time
Remote
$46,350 - $103,080 a year
Posted
Job description

About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

The Role

Under regular supervision, responsible for managing a set of vendors and associated spend for company's primary off-net, leased transport providers. Specifically, requires knowledge of and ability to work closely with both ILEC’s and CLECs. Assists with tariff review and communication, circuit based term management, relationship development, creation and execution of vendor strategy, contract negotiations to reduce cost and enhance product offerings, management of contractual terms and conditions to ensure compliance, communication of vendor strategy and capabilities to internal stakeholders, and facilitation of the vendor performance management process and direction of improvement plans. Some knowledge of Interconnection Agreements and UNE based products is preferred.

The Main Responsibilities

Proficient communication skills (oral and written).

Ability to build strong cross-departmental business relationships.

Operational experience in telecommunications (Provisioning, Planning, Marketing, Project Management, Account Management or Contract Management).

Some experience in interpreting terms and conditions of purchase agreements and LEC tariffs, and use that knowledge to solve problems and create opportunities.

Some experience in negotiation and leadership skills.

Experience in managing and prioritize multiple projects and issues at the same time.

Understanding of local access cost elements.

Customer service focus.

What We Look For in a Candidate

Knowledge, Skills or Abilities

Typical number of years’ experience: 1 + years

Minimum Level of Education: Bachelor's Degree Fields of Study: Business, Finance, Telecommunications Additional Specialized Coursework: MBA preferred, Operations Science Preferred, Access and Excel Required knowledge and skills

Education Level: Bachelor's Degree

Field Of Study: Legal, Business, Finance, or Telecommunications

Job experience in similar industry

What to Expect Next

Requisition #: 326026

When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. More information on what’s included in these checks can be found in the Post Offer section of our FAQ page. Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Salary Range

Salary Min :

46350

Salary Max :

103080

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. We're able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here.

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

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