Job description
Job description:
- Provides primary support, escalation and resolution management for hardware, connectivity, and applications. Provides business partners and clients first level assistance for issues, procedures, and navigational support of business lines and external Wealth Management clients. Scope of involvement spans technology issue identification, troubleshooting, problem referral/escalation, communication, and resolution. Distributes appropriate communications to business lines through preferred bank technology.
Job Type: Contract
Salary: $21.36 per hour
Schedule:
- Monday to Friday
Application Question(s):
- Are you located in Saint Paul MN?
Experience:
- Call center: 1 year (Preferred)
- inbound/outbound: 1 year (Preferred)
Work Location: One location
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