Job description

Pacifica Senior Living is looking for a Business Office Manager to join our team!

Pacifica Senior Living is a dynamic growing senior living company that provides elegant senior living throughout the United States. We are always seeking highly motivated, focused, and determined people to join our team! Our Senior Living options include: Independent Living, Assisted Living, Memory Care, Skilled Nursing, Namaste Therapy, Hospice, Home Health, and Personalized Living.

The Business Office Manager assists in coordinating office services, records control, marketing, and special projects; organize and administer the business and administrative office; and contribute to effective communication and pleasant working conditions.

Responsibilities:

• Participate in New Hire Orientation program and other regular associate meetings or functions.
• Prepare new hire paperwork, employee status changes, employee exit paperwork, and leave of absence requests for submission to home office Human Resources.
• Utilize Payroll reporting tools to manage the accuracy of associate information and performance evaluation due dates.
• Update associate information in the Payroll system and personnel file.
• Respond to Unemployment Insurance claims; represent the company at unemployment Insurance appeals hearings.
• Conduct monthly benefit orientations; proof benefit enrollment forms and send to home office Human Resources; ensure all eligible associates have completed enrollment/declination forms.
• Provide training to department heads and act as a consultant regarding Human Resources policies.
• Make recommendations regarding terminations to department heads based on policies; ensure termination policies are followed by contacting Regional HR Director; conduct termination meetings.
• Prepare Time Sheet Reports for payroll; edit daily time entries; ensure accuracy of bi-monthly payroll.
• Ensure that all on-the-job injuries/illness are properly reported and documented; coordinate with department heads to allow injured workers to return to modified duty within the ordered restrictions when appropriate or ensure a doctor's release is obtained before returning to full duty; maintain the OSHA 300 and 300A logs.

Accounting Responsibilities

• Process all accounts payable invoices and submit to home office weekly.
• Prepare daily bank deposits, deposit to bank and e-mail deposit records to home office.
• Prepare and/or forward all resident forms regarding the accounting department to home office.
• Responsible for maintaining and issuing of Petty Cash, including Resident Petty Cash, and monthly reconciliation sent to home office.
• Daily maintain accuracy of Community Rent Roll.
• Prepare monthly billing spreadsheet.
• Make collection calls on past due accounts; -maintain collection logs/records; timely follow up on past due accounts; prepare accounts for submittal to collection agencies.
• Coordinate the weekly packets to home office.
• Assist with preparation of new residents' move-in paperwork, resident status changes, and move-out paperwork and forward to home office.
• Prepare monthly printed Spend-Down Reports for department heads.
• Maintain and communicate to corporate Community census data.
• Support month-end closing procedures.
• Analyze monthly operations statements for the Executive Director and department heads.
• Handle or refer resident billing inquiries as appropriate.

Added responsabilities:

• Assist the Executive Director with completion of documents, correspondence and special projects as needed.
• Conduct tours.
• Be familiar with Pacifica Policies & Procedures Manual and Pacifica Associate Handbook.
• Maintain accuracy of Community operations computer database with associate and resident information as assigned.

Required Skills and Qualifications:

• Two years Associates Degree or three or more years’ experience in office management, including bookkeeping and human resources responsibilities.
• Possess excellent communication skills in diplomacy and superior time management and organizational skills.
• Must have competence in Microsoft Word, Excel and Outlook and the ability to adapt and learn company specific software programs.
• Must be available for weekend coverage and all emergency situations on a rotating basis.

Why join us? We offer a competitive starting wage along with a comprehensive employee benefits package that includes, but is not limited to:

• Health, Dental, Vision, 401K
• Paid vacation, holidays, and sick leave
• A positive working environment
• Growth Potential

The above statements are intended to be generally descriptive but not exhaustive of all functions. The omission of a specific duty does not exclude it from the position if work is similar, related or logically assigned. Moreover, the description is subject to change as the needs of the employer or position change. The employer is an Equal Employment Opportunity Employer and will comply with the ADA to make reasonable accommodation to qualified individuals. Qualified individuals are encouraged to discuss potential accommodations with the employer.

Our facility practices COVID safety guidelines that include but not limited to: daily COVID screening before start of shift, bi-weekly COVID testing, and proper PPE worn at all times.

Job Type: Full-time

Pay: $26.00 - $28.00 per hour

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Kenmore, WA 98028: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Office: 1 year (Preferred)
• Administrative experience: 1 year (Preferred)

Work Location: In person

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