Job description

Founded in 1920, O’Connor Company features an impressive list of high-quality product lines to accommodate HVAC dealers needs including comfort, ductless and Geo-Thermal products. We have locations in Kansas City, Wichita, Tulsa, Des Moines, Oklahoma City and Omaha. We do business right and relationships are important to us, because we believe in being a resource and providing the best solution to customers. Our philosophy is that in order to get someone’s business you have to earn it and everyone at O’Connor works hard to do just that. Visit our website for additional information about our company.
The O’Connor company is a part of the Munch’s Supply family of brands. With over 1,300 employees across the Midwest, New England, and the Canadian Province of Ontario, Munch’s Supply operates in 18 states with more than 100 branches under our family of brands. We pride ourselves on a commitment to service as a leading distributor for trusted equipment brands such as American Standard, Trane, Mitsubishi and Rheem.
The Business Development Representative will be responsible for directly and purposefully growing their assigned accounts. The position requires outbound communications to customers on new products, pricing, promotions, training, product line changes, and current topics that will drive sales and margin growth. Additionally, this position serves as the ambassador of the company core values of providing superior service, customer support, and developing lasting business relationships.
Do you have a pencil? ‘Cause we’re ready to write our future! We’re looking for:

• Deep thinkers who are able to show good judgment.

• High-energy doers with an eye toward personal growth.

• Hard workers who can adapt to rapidly changing priorities.

• People lovers who are ready to put the customer at the heart of everything we do.

What will you be doing?:

• Provides excellent customer service through consistent and timely customer interaction, problem resolution or escalation with effective and efficient follow-up.

• Properly communicates customer issues with appropriate company personnel and vendors.

• Supports valued business relationships in all dealings with related departments aiming to resolve customer and other issues in a timely manner. Approaches peers and customers with a spirit of positive problem resolution

• Achieves performance to Overall Sales and equipment sales budget – Revenue.

• Responsible for contacting all assigned customers monthly notifying them of essential information pertaining to products, promotions, changes in the company, training, and sales performance.

• Maintains a system for organizing and delivering all product related to promotional items and information and pricing information provided at sales meetings to all assigned accounts.

• Demonstrates knowledge of company product lines with proficiency and detail.

• Demonstrates proficiency and knowledge in all marketing programs, promotions, and support available from all vendors.

Minimum Job Requirements

• High School diploma or its GED equivalent and some college coursework in Business or related field.

• 3 or more years’ experience with HVAC, sales, and related functions.

• Demonstrated knowledge of MS Office suite applications (Word, Excel, PowerPoint, Outlook)

• Aptitude for mathematical operations and numerical analysis.

• Use computers, photocopiers, scanners, phone systems and meeting and virtual platform sharing relative to the needs of the job.

We provide equal opportunities for all employees and applicants for employment without regard to sex, age, race, religion, national origin, citizenship status, sexual orientation, gender identification, physical or mental disability, or any service, past, present, or future, in the uniformed services of the United States.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S

Job Type: Full-time

Pay: $70,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Vision insurance

Experience level:

• 1 year

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• Hybrid remote

Work Location: In person

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