Job description

ESSENTIAL DUTIES and/or RESPONSIBILITIES:

• Execute LightShade selling standards to meet team and individual sales goals and metrics
• Responsible for driving sales and customer experience by maintaining a tidy, safe, and well-merchandised store environment
• Ensure the sales floor is properly stocked and the presence of the store is well maintained
• Model best-in-class service experience that consistently exceeds our customer’s expectations
• Inspire customer confidence and create loyalty to our service
• Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedures
• Accountable for accurately utilizing LightShade Labs Point of Sale system
• Offer customers the complete solution (i.e. concentrates and a vape pen. or shake and the magic butter machine).
• Utilize MJ Freeway to process orders.
• Daily opening and closing duties. (See daily checklist)
• Updating Weed Maps Menu.
• Identify marketing opportunities to forward to Social Media.
• The engaging customer immediately upon entering the dispensary.
• Maintain accurate tendering of change and monies.
• Verify Till at $300 in the morning and at the end of every shift.
• Perform nightly drops on assigned till.
• Maintain cleanliness of not only the selling bays but the store as a whole. This includes restrooms, break areas, reception areas, and parking lot.
• Communicate with Store Management/Supervisors immediately about challenges. Do not assume that “someone else” has already done it.
• Other duties as assigned by the Management Team.
• Verify the ID of every customer every time. We perform a second check of ID’s to make sure that no one has “slipped” into the dispensary to illegally purchase.
• Verify identification for valid AGE and EXPIRATION. No vertical Colorado ID’s can be accepted.

Must be able to obtain a Industry badge through the Medical Marijuana Enforcement Division.
KNOWLEDGE REQUIREMENTS, SKILLS and/or ABILITIES:

• Exceptional customer service skills
• Desire to learn about our products in order to assist customers
• Knowledge of basic computer skills, Point of Sale software and cash management
• Fun attitude and strong work ethic
• Strong attention to detail and must have a team-player mentality
• Ability to creatively cultivate long- term customer relationships
• Ability to deal with problems and resolve in a professional manner
• Must be able to accommodate scheduling expectations including weekend, evening, and holiday shifts and store location movement

EDUCATION and/or EXPERIENCE:

• Previous retail or customer service experience preferred

A Budtender is responsible for helping customers and patients find the right products that fit their needs, while at the same time safeguarding company assets. This is a very customer-oriented position that requires a lot of interaction with a diverse group of people, and the ability to handle a fast-paced environment while maintaining attention to detail while adhering to company policy and state law.

Job Type: Full-time

Pay: $16.50 - $18.00 per hour

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