All Candidates applying need to be vaccinated for COVID and show proof of receiving the COVID vaccine before being interview and hired.

We are an integrated medical, mental health, and dental clinic, located in Swissvale. We serve the neighborhoods of Swissvale, Wilkinsburg, Braddock, the greater Pittsburgh area, and all people who come to us. At Metro, our providers collaborate with each other to treat every aspect of a patient’s health, all under one roof. We offer all of our services to everyone, regardless of identity, income, insurance status, or the ability to pay.

Metro Community Health Center extends great benefits to our eligible employees.

MCHC current benefits are:

MCHC pays 100% of the employee premium for UPMC Platinum Small Business Medical, United Concordia dental, STD, LTD and Life insurance

VBA vision coverage is offered as voluntary coverage that paid for by the employee

Medical and Dependent Care FSA and HRA

2 weeks of paid parental leave

20 days (4 weeks) of PTO for your 1st two years

9 paid holidays

401k with a 4% match

Job Summary:

This full-time entry-level position processes/posts a variety of billing transactions such as charge entry, denial management, payment posting, daily cash management and patient inquiries in accordance with department procedures. Checks and verifies insurance data; enters data into EMR system and uses systems to research questions and generate reports. Performs related general clerical duties.

Job Responsibilities and Duties:

• Answering phones, responding to patient request or transferring to the necessary departments
• Verifies accuracy of billing data as well as the logging of payments while maintaining current records and balances, correcting any errors
• Processing sliding fee scale applications
• Maintain current records including billing addresses and other demographics via contacting patients as needed
• Assist patients in understanding billing and charges for which they are responsible
• Contacts patients to obtain, verify, and update account information when necessary
• Able to complete all tasks each day with little assistance; be very reliable and punctual as attendance is important for this position
• Assists in claim processing and management
• Creates itemized statements as a result of payment posting and denial management.
• Performs other related duties, as assigned

Required Skills/Abilities:

• Basic understanding of billing, clerical, and administrative procedures
• Excellent written and verbal communication skills
• Excellent organizational and time management skills
• Ability to solve problems as they arise
• Excellent research and customer service skills
• Proficient in Microsoft Office Suite or similar software
• Must be detail oriented

Education and Experience:

• Education: High School Diploma or equivalent
• Associate's degree or vocational school billing training preferred
• 1 year of billing/insurance (preferred)
• 2 years of Customer Service
• General knowledge ofICD-9, ICD-10, CPT, CDT coding
• Medical Billing Certificate a bonus
• Experience working with an EMR system, Dentrix or Athena One preferred