Job description

International financial corporation ranked one of the top 50 on Fortune's list of World's Most Admired Companies is experiencing growth in their Irving office and seeks Customer Service Representatives - Level 1 to join their expanding company! Company seeks career minded and focused professionals who are seeking a career opportunity and not a "job."

Qualified candidates will have at least 6+ months work experience, Bachelor degree preferred, not required, professional demeanor, excellent communication and leadership skills, ability to efficiently multi-task, and customer service centric. Candidates who are fluent in Spanish and English are strongly encouraged to apply!

Please note this is NOT a sales position.

Responsibilities:

• Making outbound/receiving inbound calls on financial automotive accounts that are 2 to 45 days past due while assisting customers with bringing their accounts current.
• Identifying root cause of customer delinquency and generate effective solutions for the company and customers.
• Conduct minimal skip tracing necessary to prepare account for next level of collections.
• Effectively contribute to increasing Customer Satisfaction scores.
• Become a productive member of the department.
• Maintain enthusiastic and positive attitude.

If you are seeking a position that will lead to a long-lasting career within a financially sound, international company, then this opportunity is a great fit for YOU!!!

Position is ideal for those seeking an entry-level position within the financial/banking industry. Company is a bottom-up organization that promotes within! Opportunities for promotions and upward mobility are offered.

Company seeks candidates who are outgoing, personable, possess a team player mentality, accountability and have a strong desire to learn and grow within the company. Must be career minded and have leadership skills. Company's business model is a "bottom up organization," meaning they only grow from the bottom, only promotes within the company!

Individuals who have worked within the restaurant and retail industries excel within this corporate environment.

Opportunities for advancement, growth & development training, paid relocation opportunities, tuition reimbursement, lease deal on company vehicles, competitive medical benefits, HSA card, paid vacation and sick days, 401k+ match, stock purchase plan and retirement package offered! Company believes in developing and taking care of their employees.

Starting hourly pay rate is between $17.50 - $20.50 per hour, level of education and bilingual (Spanish/English) fluency.

Company offers a 360° view of financing, including exposure to customer service, credit, funding, and collections. With wide exposure, professional development opportunities and multiple paths of advancement, one can build a progressive, long-term career. Company offers growth & development training, up to $8,000 of student loan debt payoff by company, tuition reimbursement for graduate degrees, lease deal on company vehicles, $200 per month daycare coverage, competitive medical benefits, HSA card reloaded each January 1st with $1800 by company, can earn up to 6 weeks paid vacation your first year, 401k plus 6% match, stock purchase plan and retirement package offered! Company believes in developing and taking care of their employees.

For immediate consideration, email your resume TODAY to Elane Buresi at eburesi@hireparamount.com.

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