Job description

Red Envelope is seeking a Bilingual (Spanish Speaking) Enrollment and Matching Specialist for a non-profit that focuses on creating and supporting one-to-one mentoring relationships in order to defend, ignite, and empower the potential of every child served.

The Enrollment and Matching team engages interested youth, parents/guardians, and volunteers and initiates the enrollment process, while providing a high level of customer service. The team assesses youth and volunteers for eligibility and suitability for the program and places them in an appropriate match.

There are multiple roles currently available at the organization.

Additional Responsibilities Include:

• Introduce and continually assess and coach the match relationship by maintaining contact and survey schedule, at a minimum, with a focus on child safety, match relationship development, positive youth development and volunteer satisfaction. Methods of support may include but are not limited to in-person interactions, virtual meetings, and phone conversations.
• Guide the match in achieving positive outcomes for the youth and transition the match to closure and re-engagement when appropriate.
• Assist mentoring relationships in creating and routinely updating their annual plans by uncovering their aspirations, dreams, and goals. Coach, guide, and support the match to follow through with completion of goals and pursuit of dreams. Ensure the plans are youth driven.
• Promote intentional individual and group match activities to foster a strong mentoring relationship and increase positive youth outcomes.
• Increase volunteer engagement and affiliation with the agency through individualized recognition, annual events, and re-engagement strategies.
• Assess the eligibility, suitability, and match-ability of all applicants, including their ability to build and sustain a safe and healthy relationship
• Listen to, encourage, and support youth.
• Engage with and support parents/caregivers to focus on the strengths of families and youth
• Ensure accurate documentation is completed in database according to Standards and Agency policies & procedures.
• Ensure high-level expertise in applying child safety and risk management knowledge, policies and procedures throughout all aspects of job function.
• Maintain customer service at levels exceeding expectations of our partners, volunteers, parents, and children.
• Be an ambassador for the organization by representing it in a professional manner, identifying and seizing opportunities to recruit volunteers, and furthering the mission

Team Culture

The team has grown incrementally and intentionally over the years, building new and senior staff with a goal of collaboration and constant learning. Whether a member has just started their professional journey or has worked in social work, education, youth recreation, etc. for years, each person has a voice and lived experience to contribute. A large part of the workday is spent independently connecting with our mentoring relationships; Bigs, Littles, Parents/Guardians. When they get the opportunity to connect during scheduled weekly and monthly meetings or through pop-up Teams chats; they welcome and need the camaraderie.

To meet the needs of constituents, the position's schedule asks for 2-3 days each week to work until 7 or 7:30pm. However, with that, brings a fair amount of flexibility. Do you need to make that dentist appointment at 9am? In most cases, there’s no need to take PTO for something unfun, schedule it on a “late night.” A late night means you plan to work 11am – 7:00pm.

The organization also have Paid-Time Off and Holidays to accommodate those other real-life moments. Even with a fun team and some flexible hours, the ultimate perk of the job is helping others. This team has the privilege of seeing lives change through reciprocal, meaningful, and intentional relationships.

Job Type: Permanent Hire

Qualified candidates must be legally authorized to be employed in the United States.

Basic requirements:

• Experience in social services, education and/or child development along with a commitment to principles of positive youth development is required.

Preferred requirements:

• Lived experiences and cross-transferable skills are welcomed and will be considered.
• Bachelor’s degree in Human Services, Social Services, or related field, is desired.
• Participation in continuing education programs as requested.

Physical demands/Work environment

• Must be able and willing to work evenings and weekends as required by agency.
• Must be able to work proficiently with computers, agency database and other office equipment.
• Required to travel approximately 60% of time to meet agency needs (often in places of employment or individual homes), attend conferences and meetings, etc. Travel is generally within Central Indiana.
• Must have reliable transportation. Drivers of privately owned vehicles must have valid driver’s license and meet state required automobile insurance minimums. May be required to transport clients.
• Must be able to meet eligibility requirements in a background check consisting of National Sex Offender, Criminal History and Motor Vehicle Registry.

Work Remotely

• No

Job Type: Full-time

Pay: $38,000.00 - $40,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Overtime
• Weekend availability

Language:

• Spanish (Required)

Work Location: One location

jjbodyshop.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, jjbodyshop.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, jjbodyshop.com is the ideal place to find your next job.