As a critical part of the HR Team at CommuniCare Family of Companies, the benefits specialist is responsible for assisting with the administration of benefits including dental, vision, life insurance, short- and long-term disability, and spending accounts. The benefits specialist is a subject matter expert, is comfortable speaking in front of others, provides excellent customer service, and is attentive to detail.

Supervisory Responsibilities:

• None.

Duties/Responsibilities:

• Responds to benefits inquiries from managers and employees on plan provisions, benefits enrollments, status changes and other general inquiries.
• Fields benefits inquiries from Vendors on confirmation of coverage for employees, provides requested data, and assists with other updates as needed.
• Performs quality checks of benefits-related data.
• Assists employees regarding benefits claim issues and plan changes.
• Helps distribute benefits materials and confirms eligibility.
• Helps process leave-of-absence benefits-related items.
• Assists with the open enrollment process.
• Provides necessary reports for allocation/billing charges.
• Maintains a good, working relationship with internal partners such as Accounting and Payroll teams as well as external partners such as Vendor contacts.
• Supports HR & Benefits teams through Mergers & Acquisitions.

Required Skills/Abilities:

• Extensive knowledge of employee benefits and applicable laws.

• Excellent written and verbal communication skills.

• Excellent organizational and time management skills.

• Proficient with Microsoft Office Suite, specifically Word, Outlook, and Excel.

• Is able to multi-task and can quickly move from one task to another.

Education and Experience:

Required:

• Associate’s degree in HR or related field, but experience and/or other training/certification may be substituted for the education.

• Two years’ experience in HR and/or benefits administration.

• Two years’ experience with Workday or other HRIS/HCM systems for record-keeping

Preferred:

• Bachelor’s degree in human resources or related field of study.