Job description

We are seeking a talented, sales oriented, Beauty Sales Consultant who is passionate about the beauty industry and believes the customer experience should be topnotch. We have partnered with service industry leaders to bring top-notch beauty services to our customers in-store.

CVS customers will experience your passion for beauty as you share the latest beauty trends and techniques through beauty services and sales. You will be responsible for the end-to-end customer experience in Beauty & Personal Care and will provide various paid beauty services and personalized product advice.

Why You’ll Love Working Here!

• Exposure to the latest and greatest product in the industry through brand interaction, training and more.

• Gratis. Everyone loves free samples!

• Aspire to be one of the top Beauty Sales Consultants to earn an invitation to the annual tradeshow. The day is full of learning, demonstrations and surprises!

• You will be helping people on their path to better health. When people feel good about themselves and take care of their beauty needs, that translates to a positive impact on the rest of their lives, and you will contribute to this impact!

Responsibilities

• Greet customers upon their arrival
• Seek out customers to ensure they have a world class beauty advisor experience
• Provide personalized sales service based on customer needs, productive upselling and suggestive selling.
• Maneuver in a conversation to stimulate a different thought process. This means you are confident and comfortable using your verbal skills to generate sales.
• Be the brand expert by answering customer questions in detail with product knowledge to produce the largest sales basket possible.
• Engage all customers with CVS services, Beauty Club programs and invite customers to in-store events and/or explain current promotions to close the sale of products and services.
• Demonstrate proper use of makeup and skin care products
• Cross-sell beauty products, when appropriate (e.g. serums, body lotions and hair care products)
• Identify customer needs and recommend cosmetics and skin care products based on their preferences
• Help clients find products they’re looking for in our store
• Ensure proper presentation of products on shelves
• Explain to customers how to use products they’re interested in buying
• Advise customers on how to take care of their skin
• Inform customers on prices and special offers

Performing Services

• Represent both the CVS and partner brands when interacting with customers and uphold the highest standards of service.

• Beauty Sales Consultants are required to provide ear-piercing services in all stores. Licensed Beauty Sales Consultants are also required to perform all other applicable services offered in any location in which they work.

• Beauty Sales Consultants must successfully pass assessments of proficiency before performing services in store.

• Educate beauty customers by demonstrating proper product usage and highlighting product features and benefits to help drive purchase conversion.

• Manage time effectively between consultations, scheduled services and walk-in clients.

• Display current and active Cosmetology/Esthetician license during all working hours in all locations in which they work as mandated by the state.

Operational

• Create and maintain product displays and display special promotional materials in support of key brand, corporate and local advertising efforts.

• Participate in and represent CVS at sales programs and/or events.

• Maintain a beautiful and clean zone by keeping your assigned area well-stocked, well-merchandised and compliant with hygiene standards for a positive shopping and service experience.

• Ensure that all CVS sanitation and hazardous waste disposal policies are executed in a timely and compliant manner.

• Complete ongoing sales, brand, and paid service execution training in a timely manner with CVS and service partners to ensure knowledge and skills are modern and current.

• Maintain a professional colleague appearance in compliance with company policies and guidelines at all times.

• Be our customer’s Beauty Expert by being plugged-in to all of the latest beauty trends and techniques. Be a beauty enthusiast!

Physical Requirements

• Stand for extended periods of time and move throughout the store in order to provide excellent customer service, including providing services and beauty consulting, and perform other task work such as stocking and facing product displays and updating advertising promotions.

• Able to stoop, kneel or crouch, and able to reach or grasp objects, including objects on lower shelves.

• Able to perform duties requiring manual dexterity (e.g., hair styling, makeup applications, ear piercing).

• Physical abilities to support the Required Qualifications listed above.

Required Qualifications

• Must possess a current and valid Cosmetology/Esthetician License in the state in which you will be working.

• Must demonstrate the ability and willingness to perform ear-piercing services in stores. Beauty Sales Consultants are also required to perform all other services offered in any location in which they work.

• Must pass all required skills assessments and training courses to fully execute paid service options offered in the store locations in which you work.

• Ability to use sales data with product/brand knowledge to meet sales and beauty service goals
• Strong interpersonal, organizational and communication skills.
• Understanding of which products suit different skin types
• Excellent communication skills

• Ability to remain calm and pleasant during peak hours
• High school diploma or equivalent
• Additional education in Cosmetology or relevant field is a plus

COVID Requirements
CVS Health requires its Colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, or religious belief that prevents them from being vaccinated.

If you are vaccinated, you are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status within the first 10 days of your employment. For the two COVID-19 shot regimen, you will be required to provide proof of your second COVID-19 shot within the first 45 days of your employment. In some states and roles, you may be required to provide proof of full vaccination before you can begin to actively work. Failure to provide timely proof of your COVID-19 vaccination status will result in the termination of your employment with CVS Health.

If you are unable to be fully vaccinated due to disability, medical condition, or religious belief, you will be required to apply for a reasonable accommodation within the first 10 days of your employment in order to remain employed with CVS Health. As a part of this process, you will be required to provide information or documentation about the reason you cannot be vaccinated. In some states and roles, you may be required to have an approved reasonable accommodation before you can begin to actively work. If your request for an accommodation is not approved, then your employment may be terminated.

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay
• Commission pay

COVID-19 considerations:
All customers are required to wear masks, common surfaces are sanitized regularly.

Ability to commute/relocate:

• Middle Village, NY 11379: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Product demos: 2 years (Preferred)
• Customer service: 1 year (Preferred)

License/Certification:

• Cosmetology License (Preferred)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: One location

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