Job Title: Bakery Clerk
Department: Bakery Department
Reports to: Bakery Manager
Location: Assigned Store

Status: Hourly, Non-Exempt

JOB FUNCTION:

The Bakery Clerk is responsible for providing excellent customer service in the Bakery
Department. This position is responsible for stocking, rotating, and maintaining cleanliness in
the bakery department areas, and to ensure that all activities are contributing to the financial
interests of the store. The Bakery Clerk assists the Bakery Manager in achieving a high quality
and freshness of all bakery items.

ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES:

e Adheres to all company rules and policies;

¢ Follows their assigned shift schedules- any changes must be approved by the Bakery
Manager;

° Maintains a neat, well-groomed personal appearance at all times;

• Complies with safety policies and procedures;

¢ Adheres to all local, state, and federal health and civil code regulations;

¢ Cleans and maintains the store floor clean and free of debris that may pose a threat to
employee and customer safety;

¢ Responds to all calls for service or clean-up quickly;

¢ Maintains communication with store management and Front-End;

° Assists Bakery Manager as needed;

¢ Be knowledgeable and ready to assist in receiving and all point-of-sale activities;

• Greets and provides prompt courteous customer service;
• Assists customers with questions and product selection;

¢ Completes customer orders in a timely manner;

¢ Maintains bakery department areas clean and sanitized;

¢ Follows departmental procedures for safety, proper food handling, and sanitation
according to local, state, and federal health code regulations;

Move stock from storage to shelf/baking areas;

Properly packages, weighs, and labels baked goods according to weights-and-measures
standards;

Properly rotates merchandise in refrigerated coolers and department tables, paying
special attention to spoiling goods;

Handles damaged and spoiled goods according to company policy;

Keeps coolers/tables fully stocked and faced;

Prepares various bakery goods following company recipes;

Enthusiasm while announcing bakery specials.

KNOWLEDGE/SKILLS/ABILITIES REQUIRED:

The individual must be able to perform all of the duties listed in the Essential Job
Functions/Responsibilities in an efficient and satisfactory manner;

High school diploma is preferred, but not required;

Must possess a food handler’s permit;

Bilingual (Spanish) preferred, but not required;

Basic reading skills in order to understand and follow recipes;

Basic math skills in order to measure ingredients and operate a cash register;

Must have initiative, be dependable, and provide excellent customer service;

Ability to work with limited supervision and solve practical problems independently.

PHYSICAL REQUIREMENTS:

Must be at least 18 years of age;

Constant walking, squatting, bending over, reaching over-and-under, climbing, lifting (5
to 50 Ibs.);

Daily work with sharp items, ovens, and other hot surfaces;

Must have a flexible schedule; evening, weekend and holiday work is required.

WORK ENVIRONMENT:

Exposure to cleaning chemicals and odors;

Exposure to high and low temperatures, including refrigerated coolers and storage areas,
and stoves and ovens;

There may be abrupt changes in temperature while moving from one environment to
another;

Exposure to wet floors and noise.

This job description is intended to provide the general requirements of the work performed in
this job position. This is not a comprehensive list of all duties, responsibilities, and
requirements. Rio Ranch Markets reserves the right to revise this job description, and to assign
other duties as they are deemed necessary to warrant the operational needs of the company.