Job description
- Must be able to lift 50+ lbs and move large, bulky merchandise (i.e. Refrigerators).
Responsibilities/Skills/Experience Requirements
- Takes ownership for enhancing the customer experience by greeting all Members in a professional and engaging manner demonstrating a Members First experience
- Assist other Store Support associates with Unloading DC trucks, moves merchandise to appropriate staging locations, and maintains stockrooms in a neat, orderly, and safe manner and executes all new receipt functions
- Serves Members promptly at Merchandise Pick Up
- Performs Fill Floor process multiple times per day based on business need, pulling and staging merchandise both in the stockroom and on the floor
- Executes Footwear Display verification and Floor Sample scans and completes follow-up actions
- Locates and pulls merchandise on Out of Stock Pull List and stocks/replenishes the merchandise on the floor and performs accurate count updates and inventory adjustments
- Locates and pulls merchandise and fixtures to support sales floor resets and performs all aspects of the reset
- Completes minor repairs of stock and Member merchandise
- Versed in the benefits of Shop Your Way, the elements of a WOW experience, and able to sell the program to Members
- Adheres to merchandise and inventory protection standards.
- Performs promotional ad setup and take down without error or omissions in assigned areas
- Follows all store standards for backroom
- Responsible for keeping the Footwear department ready all day and ensuring the sales floor is easy to shop, in stock, clean, signed and organized for customers
- Adheres to merchandise protection standards
- Performs other duties as assigned
REQUIRED SKILLS:
- Basic reading, arithmetic, and writing and oral communication skills
- Working while standing for long periods of time
- Lifting and holding bulky and large-sized merchandise, up to 50 lbs.
- Reaching, stretching, grabbing, pushing, lifting, holding, twisting, bending, turning, walking, shifting, and engaging in other physical movements required by the job
- Associates under the age of 18 - prohibited from using freight elevators, ladders, compactors, balers, or hazardous or similar equipment, or performing backroom functions
- Basic Internet navigation skills
PREFERRED SKILLS:
- Retail Experience
- Good Organizational Skills
JOB REQUIREMENTS:
- High school diploma or equivalent
- Less than one year of related experience
- 18 years of age or older
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