Job description
Working Job Description
Services to include: Scheduling, monitoring, managing, troubleshooting, and manipulating audio visual equipment in a command center and videoconference room environment with extensive proficiencies in the areas of customer service, details research, and end-user computing devices, as well as support of on and off-site large-scale executive events.
Skills include:
- Schedule and set-up videoconferences across LM and Government SPOs and International Sites.
- First level problem resolution for AV/VT equipment, i.e., codec’s, audio, cameras, projectors, switches etc.
- Manipulate cameras and audio equipment.
- Work with Microsoft Calendars
- Be proficient in Microsoft SKYP, Word, PowerPoint, and Excel.
- Coordinate audio/video requirements for large scale executive events on and off-site of the main LM Facility.
- Provide VTC metrics and reports to management.
Requirements:
Qualifications
One to two years of experience working as an AV VTC Support Operators.
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