Job Summary

Protech On-site Calibration Technicians are responsible for completing a wide range of Advanced Driver Assistance System Calibrations by following OE specifications and repair standards. Initial training is provided by Protech as well as a robust virtual support team and continuing education on new vehicle technology. This position is mobile, based out of a Protech Calibration Unit van.

Roles & Responsibilities

• Customer service focused, ability to develop relationships and deliver operational consistency

• Perform static and dynamic ADAS Calibrations on foreign, domestic and EV (electric) vehicles onsite at customer locations

• Troubleshoot complex calibration repairs

• Test drive vehicles after repairs are completed

• Adequately explain ADAS calibration specifications and repair planning needs; to include collision repair center personnel, insurance adjusters, and direct customers

• Basic knowledge of how to remove and install vehicle parts Example: Bumper, trim panels, mirrors

• Complete pre and post scans with OE and/or aftermarket tools, communicate outcome effectively

• After training completion, must be able to complete static and dynamic calibrations per OE specifications

• Communicate with field team to ensure efficiency and productivity

• Responsible for ensuring tooling software updates are completed immediately

• Accountable for assigned inventory (including vehicles, mobile devices, laptops, OE scan tools, VCI, other equipment provided)

• Participate in virtual (online) training sessions

• Complete assigned training and certifications

• Develop and maintain excellent customer relationships through our company purpose and core values

• Maintain a well-organized work area

Qualifications, Education & Experience:

• 1-year automotive repair experience preferred but not required

• Automotive repair experience preferred but not required

• Trade school experience a plus

• ASE or I-CAR certifications a plus

• Ability to learn and understand collision repair processes and terminology

• Successfully complete Protech ADAS Calibration Training

• Understanding of technology & basic software programs

• Ability to learn Aftermarket and OEM diagnostic scan tools and factory software

• Knowledge and ability to use computers, mobile devices, and related technology efficiently

• Travel may be required for continuing education and certification training

• Self -motivated, positive attitude, with a customer focused vision

Requirements:

• Must be at least 21 years of age

• Must have a valid drivers license and ability to pass MVR check

• Ability to pass a background check

• Must be able to lift 60 pounds independently

• Travel may be required for continuing education and certification training

• Requires standing for extended periods of time with frequent stretching, reaching, walking, and stooping

• Requires frequent driving of company and customer vehicles

• Extensive travel within assigned area is expected

• May have exposure to fumes, dust, and chemicals

• Ability to work in a shop environment in inclement weather

• Required to wear PPE to include but not limited to facial covering, eye protection, gloves