84 Caprara Dr., Pulaski, NY 13142

AUTOMOTIVE SERVICE ADVISOR

Your First Year Income Potential: Up to $90K+!

We Provide Paid Training & Great Benefits!

Bob Johnson Ford is HIRING NOW for friendly, energetic Service Advisors to advise customers on service options and costs when their vehicle needs repair. Ideal candidates will be ready to hit the ground running!

Successful Service Advisors are ambitious problem-solvers who thrive in a fast-paced environment and are skilled multi-taskers. If you are this person, we want to hear from you!

Previous service department experience or sales experience in any industry is a plus! We will train you! If you have outstanding customer satisfaction skills, an outgoing personality, are self-motivated and driven – Apply today!

We offer:

• Top Pay in the Area! Tell us about your experience at your interview!
• Base + Commission + Monthly Bonuses! First-year income potential: up to $90,000 PLUS!
• Comprehensive, Paid Training
• Medical, Dental & Vision Insurance
• 401(k) Retirement Plan
• Paid Holidays, Vacation & Sick Time
• Employee Discounts on Products & Services & Vehicle Purchase Plans
• 5-Day Work Week: Monday – Friday & 2 Saturdays a month. On weeks where you work a Saturday, you get a day off during the week!
• Employee discounts on products and services
• Opportunity for advancement to management and upper management!

Responsibilities – Service Advisor:

• Schedule appointments for service/maintenance/recall work
• Greet customers and inspect their vehicle
• Conduct all business with sincerity, honesty, and genuine concern for customer
• Listen to customer’s reason(s) for bringing their vehicle to the service department
• Advise customers about necessary/suggested services and costs
• Follow the status of the customer's vehicle from service bay entry through completion of work
• Keep customers informed of any changes that occur
• Upon completion of work, review work order with customer to assure all concerns are addressed
• Other duties may be assigned

Qualifications – Service Advisor:

• Previous Dealership or Shop experience is preferred but not required
• Previous Service Advisor, Service Department, or Sales Department experience in Automotive, RV, Motorsport, or Marine dealership experience is a plus!
• Sales or Customer Service experience in any industry is a plus!
• General knowledge of vehicle mechanical operations is preferred
• Good customer service and communication skills
• Works well in a fast-paced environment
• Professional appearance and a positive attitude
• Good work ethic and computer skills
• Valid driver's license and good driving record
• Must be authorized to work in the U.S.
• Please upload your resume and complete the online assessment for priority consideration!
• Applicants must pass pre-employment screening
• We are a Drug-Free Workplace

About Us:
Bob Johnson Ford promotes a team-oriented environment where each employee has the mentorship, support, and tools they need to succeed in their career. We’re proud to be part of Bob Johnson Automotive Group, an award-winning dealership group with 14 stores across New York State!

We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.