Associate Director for Analytics & Decision Support
Full Time
Harrisonburg, VA 22801
Posted
Job description
Position Number 1029 Posting Number F2136 Position Type Administrative and Professional Faculty Position Status Full Time College/Division Strategic Planning and Engagement Department 100379 - Planning, Analytics, Institutional Research Pay Rate Commensurate with Experience Specify Range or Amount Is this a JMU only position? No Is this a grant-funded position? No Is this a Conflict of Interest designated position? No
Position Summary Information
About James Madison University
Mission
We are a community committed to preparing students to be educated and enlightened citizens who lead productive and meaningful lives.
Vision
To be the national model for the engaged university: engaged with ideas and the world.
Who We Are
Located in the heart of Virginia’s beautiful Shenandoah Valley, the city of Harrisonburg is approximately 120 miles from Washington, D.C. and Richmond, VA. With a population of just over 53,000, Harrisonburg is one of the most diverse communities in the Commonwealth of Virginia. JMU is a selective, public institution with a growing national reputation for offering experiences that lead to an outstanding education and inclusive environment for students, faculty and staff. The student body includes approximately 20,000 undergraduate and 1,900 graduate students, with over 1,000 full-time instructional faculty.
JMU offers thriving programs in the liberal arts, science and technology, and professional disciplines at the undergraduate, master’s and doctoral levels. The university is committed to expanding diversity, fostering equity and inclusion, and supporting superlative teaching and scholarship. JMU has achieved national recognition for the high quality of its academic programs, focus on maintaining strong student/faculty interaction, and innovative faculty research.
We are a community committed to preparing students to be educated and enlightened citizens who lead productive and meaningful lives.
Vision
To be the national model for the engaged university: engaged with ideas and the world.
Who We Are
Located in the heart of Virginia’s beautiful Shenandoah Valley, the city of Harrisonburg is approximately 120 miles from Washington, D.C. and Richmond, VA. With a population of just over 53,000, Harrisonburg is one of the most diverse communities in the Commonwealth of Virginia. JMU is a selective, public institution with a growing national reputation for offering experiences that lead to an outstanding education and inclusive environment for students, faculty and staff. The student body includes approximately 20,000 undergraduate and 1,900 graduate students, with over 1,000 full-time instructional faculty.
JMU offers thriving programs in the liberal arts, science and technology, and professional disciplines at the undergraduate, master’s and doctoral levels. The university is committed to expanding diversity, fostering equity and inclusion, and supporting superlative teaching and scholarship. JMU has achieved national recognition for the high quality of its academic programs, focus on maintaining strong student/faculty interaction, and innovative faculty research.
General Information
The Associate Director for Analytics & Decision Support is a new position within the office of Institutional Research. The position oversees efforts to identify and develop analytical tools that inform high-level decision-making within a large, research university. The Associate Director will lead a team responsible for gathering and/or investigating university data to glean insights about students, faculty, and staff, demonstrating how to effectively share these insights with campus leaders using a variety of communication methods. A successful candidate will have demonstrated experience guiding stakeholders in crafting appropriate research questions and using appropriate analyses and strategies to communicate trends, recommendations, and information to stakeholders, preferably within an institution of higher education.
Duties and Responsibilities
Decision Support & Analytics
- Leads an Analytics & Decision Support team to identify and develop decision support tools that enhance the analytic capabilities of James Madison University.
- Completes and presents studies, reports, and analyses that provide useful information about issues of importance to the university’s senior management and the JMU community.
- Supports Assistant Director for Survey Research in managing university-wide survey data collection schedule, process, analysis, and communication.
- Promotes and enhances data literacy efforts on campus in order to empower members of the JMU community to use data appropriately and effectively to inform decisions.
- Champions data privacy, security, and ethics internally and in collaboration with other areas of campus.
Leadership/Supervision
- Offers support, information and guidance in assisting the director for the purpose of developing effective vision, strategy, tactics and procedures for the department.
- Serves as Director in the absence of the IR Director.
- Provides leadership – supervision, performance evaluation, guidance and encouragement to those employees under supervision (Assistant Director and Data Scientist).
- Serves as liaison with Information Technology Services (along with Associate Director for Reporting) regarding the implementation and/or use of SQL Server and Tableau Server.
Awareness of Professional Landscape
- Stays current with important national and regional trends that affect higher education and assists OIR and the institution with appropriate responses.
- Develops and maintains a comprehensive working knowledge of accrediting agencies and the impact of their unique and changing requirements on the institution.
- Develops an awareness of the student as a learner and participant in the JMU community. This awareness enhances the usefulness of reports and analyses.
Qualifications
Required:
- Master’s degree in data science, public policy, statistics, quantitative psychology or relevant field.
- Relevant work experience in the field of data science, business intelligence, analytics, or research.
- Demonstrated proficiency using SQL to manage relational databases.
- Demonstrated proficiency using R to manage and analyze complex data.
- Demonstrated expertise in visualizing data to effectively communicate key insights.
- Demonstrated expertise in statistical analysis and research methodology.
Preferred:
- Terminal degree in data science, public policy, statistics, quantitative psychology or relevant field.
- Progressively more advanced work experience in the field of data science, business intelligence, analytics, or research.
- Demonstrated expertise in survey research methods.
- Demonstrated expertise in developing data visualizations using Tableau.
- Experience working in Higher Education, particularly in areas related to decision-making or offering decision-support.
- Professional supervisory experience.
- Demonstrated interest in leadership development.
- Ability to communicate, verbally and in writing, complex, technical information to both technical and non-technical audiences.
- Demonstrated enthusiasm for visualizing data using best practices.
- Ability to embrace and demonstrate the OIR values of continuous improvement, collaboration, and excellence.
- Strong organizational and project management skills, with the ability to prioritize tasks and see projects through from inception to completion on schedule.
- Awareness of and commitment to the values of data privacy, security, and ethics.
- Awareness of and commitment to diversity, equity, and inclusion in the use of data for decision-making.
Conditions of Employment
Employment is contingent upon the successful completion of a criminal background check.
E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.
E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.
Posting Detail Information
Posting Date
03/23/2023
Beginning Review Date
04/21/2023
Closing Date
Open Until Filled
Yes
Proposed Starting Date
06/25/2023
EEO Statement
James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.
We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.
Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.
We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.
Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.
Reasonable Accommodation Request
If you are an individual with a disability and need assistance searching or applying for jobs please contact us at (540) 568-3597 or jobs@jmu.edu. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.
Annual Security and Annual Fire Safety Report
Notice of Availability – Annual Security and Fire Safety Report
The Annual Security and Fire Safety Report contains information regarding campus security and personal safety including topics such as: crime prevention, the university police law enforcement authority, crime reporting policies, disciplinary procedures, protocols for the immediate notification of students and staff upon confirmation of a significant emergency on campus and other matters of importance related to security and safety. The report includes statistics for the most recent three-year period of reported crimes that have occurred on campus; in certain off-campus buildings or property owned or controlled by JMU or its affiliates; and on public property within or immediately adjacent to and accessible from the campus.
The Annual Security and Fire Safety Report includes campus housing fire statistics for the most recent three-year period, a description of each on-campus student housing facility fire safety system, the number of fire drills held during the previous calendar year, policies or rules on portable electrical appliances, smoking, and open flames in student housing; and procedures for student housing evacuation in the event of fire along with other fire safety information.
The JMU Annual Security and Fire Safety Report includes the Harrisonburg campus and the three overseas branch campuses; Florence, Antwerp, and London. It is available electronically
You can obtain a copy of any of this report by contacting the Office of Public Safety, MSC 6810, James Madison University, Harrisonburg, VA 22807 or request that a copy be mailed to you by calling (540)568-6769/6913.
The Annual Security and Fire Safety Report contains information regarding campus security and personal safety including topics such as: crime prevention, the university police law enforcement authority, crime reporting policies, disciplinary procedures, protocols for the immediate notification of students and staff upon confirmation of a significant emergency on campus and other matters of importance related to security and safety. The report includes statistics for the most recent three-year period of reported crimes that have occurred on campus; in certain off-campus buildings or property owned or controlled by JMU or its affiliates; and on public property within or immediately adjacent to and accessible from the campus.
The Annual Security and Fire Safety Report includes campus housing fire statistics for the most recent three-year period, a description of each on-campus student housing facility fire safety system, the number of fire drills held during the previous calendar year, policies or rules on portable electrical appliances, smoking, and open flames in student housing; and procedures for student housing evacuation in the event of fire along with other fire safety information.
The JMU Annual Security and Fire Safety Report includes the Harrisonburg campus and the three overseas branch campuses; Florence, Antwerp, and London. It is available electronically
You can obtain a copy of any of this report by contacting the Office of Public Safety, MSC 6810, James Madison University, Harrisonburg, VA 22807 or request that a copy be mailed to you by calling (540)568-6769/6913.
Minimum Reference(s) Required
3
Quick Link for Direct Access to Posting
https://joblink.jmu.edu/postings/14208
Additional Posting Information
Please provide a professional writing sample (for example, a report, study, or white paper) that demonstrates your ability to frame a research question, conduct an an analysis, and communicate insights to a non-technical audience, such as a senior level executive or client. The sample does not need to be a peer reviewed paper. Consider samples that include an executive summary and/or text that accompanies a visual representation of an analysis. Samples of any length may be submitted, and excerpts from larger studies are acceptable. Due to privacy issues, you are welcome to redact data that cannot be shared publicly.
JMU’s Dual Career and Community Resources Program is available for candidates that will be relocating to the area. For more information, please visit https://bit.ly/2OTF1NG.
JMU’s Dual Career and Community Resources Program is available for candidates that will be relocating to the area. For more information, please visit https://bit.ly/2OTF1NG.
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